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Program Manager

Job Details

McLean, virginia


Job Details

Full-time


Full Job Description

Program Manager

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Program Manager. This role requires a hybrid work model of onsite in DMV locations 1-2x times per week (on average), remote, monthly travel to our HQ McLean VA office, and occasional travel within the U.S. (Subject to change by the federal client or HQ).

Roles & Responsibilities:

  • Demonstrate and implement PMI Project Management best practices in an ITIL environment that reduce risks, ensure projects are on time, meet quality, and improve service delivery
  • Build, develop, and grow any business relationships vital to the success of the program, identifying opportunities and managing IT activities that meet current and future business requirements
  • Implement and mature ITSM/ITIL processes that improve services, resolution times, and the Customer Experience (CX)
  • Responsible for the daily oversight and management of 40+ employees that include but not limited to schedule, scope, finance management, corporate data calls, reporting, deliverables, meetings, risks, training, career paths, and other activities as identified
  • Ensure deliverables and deadlines for program are met and to quality standards; Responsible for developing and maintaining robust plans like the Program Management and Quality Control plans in compliance with PWS requirements
  • Responsible for ensuring the team achieve the Service Level Agreements; and addressing any non-conformances
  • Responsible for providing the customer and executive management with monthly, quarterly and ad-hoc reports on performance of the contracts
  • Effectively and timely communicate and manage expectations with team members and stakeholders
  • Plan, schedule and manage timelines and milestones using appropriate tools for IT Projects.
  • Responsible for the resources working for the individual task orders. This includes hiring, mentoring, performance reviews, and managing resources.
  • Identify, log, and mitigate risks via a Risk Log
  • Communicate, coordinate, and manage subcontractors supporting the program
  • Support business development, proposal activities, and other HQ datacalls, as requested
  • Additional duties as assigned

Requirements

  • Bachelor’s degree in computer science, Information Technology, Business Administration, or a relevant field; or years of equivalent experience
  • 8+ years of experience in program management, including leading complex IT projects with team sizes of 40+ employees
  • 5+ years’ experience managing an IT team within an LAN/WAN Infrastructure and Network
  • Active PMI Project Management Professional (PMP®) or PMI Program Management Professional (PgMP®) Certification; must provide number
  • 8+ years supporting the federal government as a contractor
  • 5+ years working in an ITSM/ITIL v3 environment, managing teams, and ensuring continual service improvements (CSI)
  • 3+ years supporting Business Development activities such as capture management activities and developing written content for proposals
  • Must be proficient in the Microsoft tool Suite that includes creating professional looking documents free of spelling errors, grammatical errors, and that are aesthetically pleasing
  • Strong knowledge and experience with Agile Scrum development methodology
  • Excellent communication, leadership, written, oral, and organizational skills
  • Experience with cross-functional team leadership and senior-level stakeholder engagement
  • Prior experience supporting business development processes that include capture support activities and proposal writing
  • Exceptional leadership and organizational skill; must be a team player with a positive attitude
  • Familiarity with the Shipley lifecycle processes (Business Development, Capture Management, Proposal Writing)

Desired Skills:

  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • Customer Experience training or certification
  • ITIL v3 or V4 certification(s)
  • Cloud certification(s)
  • CISSP certification
  • COMPTIA certification(s)
  • APMP certification(s)

Benefits

Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation is an Equal Opportunity Employer.  

Some of our competitive benefits include: 

  • Medical and dental coverage  
  • 401k plan with employer contribution  
  • Paid holiday, vacation, and sick leave  
  • Metro-check program  
  • Tuition reimbursement  

#Astor #SID #ProgramManager

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