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Patient Coordinator

Commonwealth Dentistry

Ashland, virginia


Job Details

Not Specified


Full Job Description

Are you passionate about providing excellent patient care and ensuring a positive experience? Commonwealth Dentistry, a growing dental practice, is seeking a dedicated Patient Coordinator to join our team. As a Patient Coordinator, you will be responsible for managing patient interactions from the initial phone call to check-in and check-out, ensuring smooth and efficient processes.

Responsibilities:

  • Manage all incoming telephone calls, schedule patient appointments, and update patient information, including insurance details.
  • Ensure the doctor and hygienist's schedules are optimally filled using available reports and coordinating with the clinical staff.
  • Reinforce the financial policies of the office and ensure that payments are collected and recorded accurately.
  • Check in patients using our dental software, provide necessary paperwork, and ensure completion.
  • Process payments and transactions during patient check-out.
  • Maintain accurate electronic records of patient information and update as needed.

Requirements

Requirements:

  • Strong attention to detail and excellent customer service skills.
  • Exceptional organizational and planning abilities.
  • Professional appearance and demeanor.
  • Proficiency in computer usage and dental software.
  • Ability to handle a fast-paced dental office environment.
  • Experience in dentistry or healthcare is a plus.

Benefits

  • Health insurance
  • Dental insurance
  • Disability insurance
  • 401k plan
  • Employee referral bonus
  • PTO
  • Paid Holidays

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