Patient Coordinator
Commonwealth Dentistry
Ashland, virginia
Job Details
Not Specified
Full Job Description
Are you passionate about providing excellent patient care and ensuring a positive experience? Commonwealth Dentistry, a growing dental practice, is seeking a dedicated Patient Coordinator to join our team. As a Patient Coordinator, you will be responsible for managing patient interactions from the initial phone call to check-in and check-out, ensuring smooth and efficient processes.
Responsibilities:
- Manage all incoming telephone calls, schedule patient appointments, and update patient information, including insurance details.
- Ensure the doctor and hygienist's schedules are optimally filled using available reports and coordinating with the clinical staff.
- Reinforce the financial policies of the office and ensure that payments are collected and recorded accurately.
- Check in patients using our dental software, provide necessary paperwork, and ensure completion.
- Process payments and transactions during patient check-out.
- Maintain accurate electronic records of patient information and update as needed.
Requirements
Requirements:
- Strong attention to detail and excellent customer service skills.
- Exceptional organizational and planning abilities.
- Professional appearance and demeanor.
- Proficiency in computer usage and dental software.
- Ability to handle a fast-paced dental office environment.
- Experience in dentistry or healthcare is a plus.
Benefits
- Health insurance
- Dental insurance
- Disability insurance
- 401k plan
- Employee referral bonus
- PTO
- Paid Holidays