Patient Coordinator
Commonwealth Dentistry
Suffolk, virginia
Job Details
Full-time
Full Job Description
We are seeking a Patient Coordinator to join our growing, group practice at Commonwealth Dentistry. As a Patient Coordinator, you will play a vital role in ensuring that our patients receive excellent care and have a positive experience at our dental office.
Responsibilities:
- Manage phone calls and schedule patient appointments, including gathering insurance information and updating patient records.
- Ensure the schedule is filled for the dentist and hygienist, using various reports and coordinating with the clinical team.
- Reinforce the financial policy of the office and ensure that payments are current.
- Check in patients using dental software and ensure all necessary paperwork is completed.
- Enter transactions and process payments during patient check-out.
- Maintain electronic records for patients, including updating demographic and insurance information as needed.
Requirements
Requirements:
- Attention to detail and excellent customer service skills.
- Strong planning and organizational skills.
- Professional appearance and demeanor.
- Computer literacy, including experience with dental software (preferred).
- Ability to thrive in a fast-paced, busy dental office environment.
- Previous experience in dentistry or healthcare is a plus.
Benefits
- Health insurance
- Dental insurance
- Disability insurance
- 401k plan
- Employee referral bonus
- PTO
- Paid Holidays