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Patient Coordinator

Commonwealth Dentistry

Suffolk, virginia


Job Details

Full-time


Full Job Description

We are seeking a Patient Coordinator to join our growing, group practice at Commonwealth Dentistry. As a Patient Coordinator, you will play a vital role in ensuring that our patients receive excellent care and have a positive experience at our dental office.

Responsibilities:

  • Manage phone calls and schedule patient appointments, including gathering insurance information and updating patient records.
  • Ensure the schedule is filled for the dentist and hygienist, using various reports and coordinating with the clinical team.
  • Reinforce the financial policy of the office and ensure that payments are current.
  • Check in patients using dental software and ensure all necessary paperwork is completed.
  • Enter transactions and process payments during patient check-out.
  • Maintain electronic records for patients, including updating demographic and insurance information as needed.

Requirements

Requirements:

  • Attention to detail and excellent customer service skills.
  • Strong planning and organizational skills.
  • Professional appearance and demeanor.
  • Computer literacy, including experience with dental software (preferred).
  • Ability to thrive in a fast-paced, busy dental office environment.
  • Previous experience in dentistry or healthcare is a plus.

Benefits

  • Health insurance
  • Dental insurance
  • Disability insurance
  • 401k plan
  • Employee referral bonus
  • PTO
  • Paid Holidays

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