Patient Coordinator

Commonwealth Dentistry is currently seeking a highly organized and detail-oriented Patient Coordinator to join our team. The Patient Coordinator is a vital part of our practice, responsible for ensuring that patients have a smooth and positive experience from the moment they contact our office to the completion of their appointment.

Responsibilities:

• Answering and managing phone calls, scheduling patient appointments, and updating patient records including insurance information.
• Coordinating with the clinical team to ensure the schedule is optimized for the dentist and hygienist.
• Reinforcing the financial policies of the office and ensuring that payments are collected and recorded accurately.
• Checking in patients using dental software and ensuring that all necessary paperwork is completed.
• Processing payments and transactions during patient check-out.
• Maintaining accurate and up-to-date electronic records for patients.

Requirements

Requirements:

• Attention to detail and excellent customer service skills are essential.
• Strong planning and organizational abilities.
• Professional appearance and demeanor.
• Computer literacy, including experience with dental software preferred.
• Ability to thrive in a fast-paced, busy dental office environment.
• Previous experience in dentistry or healthcare is a plus.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• 401k plan
• Employee referral bonus
• PTO
• Paid Holidays