Operations Support Engineer

Northstrat is seeking an ideal candidate to perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal. Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. For positions that perform IT responsibilities, use E646, Systems Engr-IT.

This position is on the GVS Operations team, and will collaborate with the customer, subcontractors, local engineers, and geographically dispersed teammates and customers to ensure GVS systems operate well according to contractual requirements.  Successful candidates for this position will have training (BS) in a science or technology related discipline, multiple years of experience in performing system maintenance, including security scans and software patching.  This position also includes regular on-call support, outside of 6 am- 6 pm, that will be required for this position and requires the ability to physically access the Herndon DEP II facility.

Requirements

• Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related master’s degree. Considered career, or journey, level.

• Must have Active or current Top-Secret clearance with SCI access (TSSCI) no exceptions.

• Must have experience with Red Hat Enterprise Linux or similar distros

• Must have prior Help Desk or technical customer service experience

• Experience with systems maintenance is required.

Preferred Qualifications

• Minimum 3-5 years of software development experience including experience with at least one of these languages: JavaScript (front-end frameworks preferred), Java, or Python.

• Prior experience working with one or more of the following environments and applications: Red Had Linux, Postgres, AWS, and Apache

• Experience working with cloud environments, particularly for Amazon Web Services (AWS)

• Experience automating tasks by script

• Experience with Zabbix, Matomo, or ELK

• Experience with Geospatial visualization applications or GIS technologies (Google Earth, ArcGIS, OpenLayers, Cesium)

• Demonstrated experience working across multiple teams and job functions, bridging both sustainment and enhancement priorities

• Ability to work in a fast-paced, dynamic, collaborative team environment

Benefits

Individual Benefits Account (IBA)

In order to attract and retain the highest quality staff, Northstrat provides a unique and versatile benefits package, the Individual Benefit Account (IBA), which places the power of choice in the hands of our greatest asset – the employee.

The purpose of the IBA is to provide attractive benefits to all full-time employees of Northstrat on a flexible basis that enables each covered employee to select a package that best suits his or her needs. Whether those needs are paid time off, medical expenses, prescription drug expenses, cash disbursement, or a combination of any of these, the IBA provides flexibility to help you meet your specific goals. The IBA can be used for such things as:

• Medical and Vision Insurance through United Health Care; Dental insurance through Delta Dental
• 100% Medical Reimbursement
• Time Off With Pay
• Profit Sharing Plan
• 401k
• Educational Benefits
• Additional Income

IBA Benefits accrue each month in the amount equivalent to 50% of the employee’s monthly compensation rate. That is, the effective dollar amount of this accrual is in addition to an employee’s salary.

Profit Sharing Plan (PSP)

The PSP is a qualified retirement plan that Northstrat funds semi-annually on the employee’s behalf through the IBA in the amount equivalent to 25% (up to the IRS contribution limit) of the employee’s compensation. That is, of the 50% accrual in the IBA, half of the amount accrued is applied to the PSP.

Stock Options

Because Northstrat is an employee-owned company, all new employees are offered stock options. Employees have the opportunity to receive additional stock options based on accomplishment of individual performance goals. Stock owners elect the Board of Directors and are directly impacted by the success of the company.

Flex Time

Northstrat does not mandate specific working hours. Although project requirements may dictate schedules, a Northstrat employee is only required to work an average of 8 hours per weekday over the course of a month. For example: John worked 12 hours on June 1st to meet a project deadline. On June 15th, John only worked 4 hours because he left early for a long weekend. John’s IBA was not debited for time off because flex time allowed him to carry over those 4 hours from June 1st.

Northstrat is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.