DVSH - Rapid Re-Housing Case Manager

Title: Rapid Re-Housing Case Manager (FT)

Department: Domestic Violence Supportive Housing

Reports to: Senior Case Manager, DVSH

Salary Range: $52K-$56K

Location: Fairfax, VA

FLSA Status: Exempt

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.) 

About the Role:

The Case Manager is responsible for providing Rapid Re-Housing services to households meeting the Department of Housing & Urban Development’s (HUD) definition of literally homeless, including those fleeing/attempting to flee domestic violence.

The Case Manager is to implement services with a trauma-informed, strengths-based and client-centered approach. The Case Manager will work closely with the Senior Case Manager of Rapid Re-Housing to accomplish program goals and priorities in accordance with agency philosophy and values and HUD grant requirements.

How you will contribute:

• Develop Housing First focused service plans, individualized to the client’s unique housing needs
• Perform assessment of client’s physical, mental health and social needs, life skills needs, employment history, educational needs, safety, strengths and other relevant areas to determine, in conjunction with the client, what supports are needed to develop and achieve housing goals
• Provide crisis intervention and develop individualized safety plans as needed; assist victims of domestic violence in filing for protective orders and completing affidavits; accompany clients to court proceedings and various appointments (i.e., attorney meetings, protective order hearings, custody hearings, and housing interviews)
• Coordinate services amongst mental health service workers, service providers, advocates, the legal system and other involved parties
• Provide housing search assistance to clients; support clients in developing and maintaining a budget
• Communicate and establish working relationships with landlords to negotiate lease terms and advocate on behalf of clients
• Disseminate information to related to tenant rights and responsibilities, housing discrimination, communicating with landlords, basic unit maintenance, lease compliance, and housing search and location techniques
• Coordinate the provision of rental assistance, track all payments provided
• Maintain current knowledge of issues impacting homelessness and domestic violence.
• Work with the Senior Case Manager to ensure that services are implemented in accordance with agency philosophy, best practices, and all applicable federal, state and local regulations
• Work with the Senior Case Manager to ensure compliance with all HUD grant requirements, including the completion of environmental reviews, utilizing HUD funds for costs eligible under the Interim Rule, entering accurate client data into HMIS, VADATA etc.
• Document all contacts with clients in client file HMIS and VADATA as required; maintain complete client records in accordance with agency and best practice standards
• Participate in staff meetings and trainings as directed by supervisor.
• Proficiently utilize Microsoft products as a part of day-to-day work requirements.
• Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
• Perform other duties deemed necessary to support the program and agency

Requirements

Required:

• A bachelor's degree in human services/ related field or commensurate experience
• 1+ years of case management/ direct services /non-profit/ diverse population experience
• Strong written and oral communication skills
• Ability to prioritize competing priorities and make sound judgements
• Ability to complete tasks while navigating frequent interruptions
• Ability to deliver creative, resourceful solutions to unique challenges
• Strong organizational and time management skills
• Valid Driver’s License and reliable transportation
• Ability to Drive a minivan
• Flexibility to work outside of normal business hours when needed (7am-7pm)

Preferred:

• Experience with providing services to clients experiencing homelessness, victims of domestic violence/ sexual violence, mental health or substance abuse issues
• Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic)

Physical Requirements: 

• Annual TB Test is required 

• Ability to sit or stand for long periods 

• Ability to lift items weighing 10-20 pounds 

Benefits 

• Medical, Dental & Vision Insurance 

• 401K contributions with a 4% employer match 

• 11 Paid Holidays, a Floating Holiday and the opportunity to take your Birthday Off 

• Two Semi-Annual Team Building Events 

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Shelter House’s is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. 

Shelter House also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email peopleandculture@shelterhouse.org.  

ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Any person in need of an accommodation should contact Human Resources directly for assistance.

Equal Opportunity Employer

**We are unable to sponsor or take over sponsorship of an employment visa at this time.**