Deputy Program Manager

TechFlow, Inc. is immediately hiring a Deputy Program Manager (DPM) to join our growing Platform Services team. The DPM reports to and supports the Program Manager (PM) in the execution of large complex customer programs. They will manage the daily operations and program management of field service maintenance, logistics, and administrative duties as directed by the PM. The ideal candidate will have a proven track record of success and be well-versed in managing government contracts, ensuring compliance, and delivering outstanding results.

As employee-owners we share a vested interest in our collective achievements, creating an environment where individual contributions are celebrated and rewarded. We seek to hire a leader who can inspire teams and navigate complexities with creativity and innovation.

Key Responsibilities

• Work collaboratively to execute the program(s) to achieve technical, cost, and schedule program program/contract requirements.
• Identify and solve problems and willingness to work in a dynamic environment
• Identify and address program risks and impacts through a systematic, proactive, approach to risk management that identifies and documents risks and manages mitigations plans to resolve potential problem issues across all levels of the program.
• Lead customer/continuous improvement projects
• Understand how to calculate SLAs and apply them to hold team accountable to meeting contract requirements. Monitor program performance metrics (SLAs)
• Perform analysis to support forward-looking decision-making based on data analytics
• Management of program governance processes and deliverables to support customer and internal program requirements, status reviews, reporting and managing presentation material/meeting minutes
• Collaborating with senior business and technical leaders, and peers (PMs, DPMs, etc.) in the Platform Services Business Unit Program Management Organization (PMO) to help develop a strategic vision and success plan for the PMO organization
• Subcontractor interactions/management/reporting, oversee performance of various subcontractors
• Work closely with the Program Manager, Operations Director and their teams in meeting or exceeding departmental goals and performance KPIs
• Work with leadership to identify improvements and provide plan of action on improvements

Requirements

• Bachelor’s Degree (Engineering, Logistics Management, Business Management preferred)
• 3+ years of experience in Project Management
• MS Office proficiency
• Excellent Customer Service skills
• Available for on-call management support on rotating weekends (~every 4 weeks) and some holidays
• U.S. Citizenship is required for the ability to obtain and maintain Public Trust Clearance
• Ability to travel 20% every other month for customer and team meetings

Preferred Qualifications

• Active Project Management Professional (PMP) Certification
• Understanding of CMMS ticketing systems and field maintenance

#techflow

Benefits

Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government’s most demanding mission and business challenges.

Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.

TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations, and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.

TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!

• Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines)
• 401k plan with Roth option.
• Eligibility for an employer match.
• Immediate vesting
• Paid time off
• Holidays – 11 paid holidays per year
• Comprehensive medical, dental, and vision plans
• Company-paid Life & AD&D insurance plan
• Employee Assistance Program
• Wellness Resources
• Company-paid training and development program
• Voluntary benefits include:
• Life & AD&D Insurance for employee, spouse, and children
• Short-term and long-term disability (per plan guidelines)
• Legal Shield and Identity Theft protection plans
• Pet Insurance