Community Engagement Manager

Title:                Community Engagement Manager

Department:   ADMIN

Reports to:      Director of Development

FLSA Status:    Exempt

Salary: $64,000 - $69,000 

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of almost 200 employees committed to preventing and ending homelessness and domestic violence. Last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, almost half of whom were children.   

Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (ICARE).  In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer contribution towards premiums. 

About the Role:

The Community Engagement Manager will serve as the primary contact for engagement inquiries and will be responsible for implementing and overseeing the successful coordination of the organization’s community outreach, partnerships, and volunteer engagement. This position will be responsible for the coordination and support of friend-raisers/fundraisers and special events. The Community Engagement Manager position requires work outside of normal business hours, including evenings and weekends, as needed to attend and facilitate events. This position is expected to be proactive in the development of leads for volunteers and community partners, as well as the overall expansion of the agency’s volunteer and donor base. The Community Engagement Manager reports to the Assistant Director of Development and works closely with the Shelter House Leadership team and Program staff to maximize the agency’s effectiveness and build its capacity. You will supervise 5 + Community Coordinators. The ideal candidate will possess drive, initiative, leadership, strategic thinking, problem solving, and the ability to cultivate and sustain a high degree of cross-functional collaboration internally, as well as the ability to coordinate and communicate with partner agencies, donors, and volunteers.

How you will contribute:

• Community Engagement
• Function as a collaborative and supportive member of the Development team in the implementation of department and agency-wide goals
• Develop a strategic Community Engagement Plan designed to increase volunteerism, broaden community partnerships, and meet agency needs
• Manage and recruit corporate and community partners (civic and faith groups) and steward relationships that encourage giving and support Shelter House’s mission
• Support the organization’s work to expand its demographic reach by engaging diverse community supporters and advancing audience growth and expansion
• Serve as the point of contact for community engagement opportunities which engage or benefit Shelter House clients

• Events
• Ensure that all agency and third-party events are mission-focused and function to deepen relationships with prospects, donors, and volunteers
• Represent Shelter House at community engagement events such as resource fairs, tabling events, and events benefitting or engaging Shelter House and its clients
• Collaborate with Leadership to identify, coordinate, and oversee community service projects that reflect organizational values (i.e. MLK Day of Service)
• Recruit and engage community ambassadors and volunteers at community events, workplace fairs and other initiatives
• Conduct presentations and on-site or virtual tours of Shelter House Programs for donors, funders, and community partners
• Assist in planning and executing Shelter House’s major fundraising events and campaigns

• Fundraising and resource development
• Plan and lead friend-raisers/fundraisers benefitting Shelter House and manage all logistics
• Implement a Pro-Bono program and related affiliations within various business segments of the community (i.e. builders, flooring contractors, moving companies, painters, plumbers, hotels, transportation companies) to support Shelter House programs and client needs
• Maintain compliance with all agency personnel policies
• Proficiently utilize Microsoft products as a part of day-to-day work requirements.
• Exemplify the Shelter House core values of (ICARE): Inclusivity, Collaboration, Accountability, Respect and Empowerment
• Perform other duties deemed necessary to support the program and agency

Requirements

About You:

Required:

• Bachelor’s degree from an accredited college or university
• Minimum of two (2) years related professional experience in community engagement
• Experience working with senior-level executives
• Capacity to be self-directed while working as a member of a larger team
• Highly organized, detail-oriented, and able to work in a fast-paced environment
• Ability to manage multiple projects, priorities, and deadlines with minimal supervision
• Exceptional verbal and written communication skills
• Valid Driver’s License
• Ability and willingness to work outside of normal business hours, including nights and weekends, as needed

Preferred:

• Account management, donor/volunteer relations, fundraising and special events planning experience
• Experience with Salesforce (CRM) software

Physical Requirements:

●       Annual TB Test is required

●       Ability to sit or stand for long periods

●       Ability to lift items weighing 10-20 pounds

ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities

Act of 1990. Any person in need of an accommodation should contact Human Resources directly for assistance.

Equal Opportunity Employer.

**We are unable to sponsor or take over sponsorship of an employment visa at this time.**