Children Soccer General Manager

THE COMPANY

Youth Athletes United was created to provide the best programming and service in the market for youth sports, starting with their first sports experience. Our goal is to provide an experience where every child is an athlete. The long-term impact will allow us to create healthy habits at a young age, teach life skills and increase youth activity across the board.

Soccer Stars has been in the youth soccer business for over 22 years and have been recognized as the largest operating program in the US.

POSITION DESCRIPTION SUMMARY

Responsible for overseeing all aspects of the Greater Fairfax region of Soccer Stars and its programming, including:

• Identify and execute aggressive short-term and long-term business growth opportunities
• Oversee day-to-day operations and big-picture planning
• Manage staff experience, efficiency, productivity, and welfare
• Ensure that the high-quality standards of the brands are always achieved and maintained

ESSENTIAL DUTIES AND RESPONSIBILITIES

Business Development and Marketing: 

• Identify and execute strategic business opportunities for all Soccer Stars programs
• Build and manage mutually beneficial relationships with schools, day cares, recreation departments, community centers, parks, partnership programs, and other facilities through supervision and effective communication
• Liaise with partner facilities to maintain effective business relationships, arrange and maintain class schedules and optimize each partnership    
• Manage community outreach by developing and maintaining relationships with local businesses and grassroots organizations and coordinating promotional events
• Promote Soccer Stars through social media posts, organizing local farmer market booths and special events

Customer Service

• Communicate with families, locations, and coaches (seasonal promotion and notifications, class adjustments, class/event/programming coordination)
• Handle escalated issues swiftly within Soccer Stars standards and to maximize customer service satisfaction

Program Administration

• Liaise with the Executive Team to implement and ensure the execution of regional administrative and operations timelines
• Ensure the following:
• All facilities and permits are secured
• All schedules are built, and classes are created as per company directives and timeline
• All schedule and weather changes are administered accurately and urgently

Coach and Staffing Oversight 

• Approve seasonal placement of coaches, considering coach attributes and consistency, and review regularly
• Meet with Operations Team 2-3 times a week to ensure priorities are aligned between administrative and staffing departments
• Support Lead Coach Coordinator in his duties and role
• Observe classes to ensure quality and evaluate teachers 
• Coordinate with the Staffing team to analyze and assess the schedule to plan for future seasons
• Ensure all tasks and projects are brought to completion in a timely manner 
• Schedule regular meetings with staff to review performance and goals, handle disciplinary action and act as the first chair on a yearly review

Requirements

The ideal candidate will:

• Have experience in a leadership or management position (volunteering included)
• Have sales experience
• Be familiar with the google suite of products (Gmail, Calendar, Drive)
• Enjoy/ and or have experience working with kids or in childcare of any kind (volunteering included)
• Be energetic and growth minded
• Available Saturday mornings 8am-1 pm preferred

The minimum requirements for this job are:

• Must pass a background check
• Must have a Bachelor's Degree or equivalent
• Willing and able to work 30-40 hours of work per week

Benefits

COMPENSATION

• Competitive Salary
• Profit sharing bonus

BENEFITS

• Health and Dental Insurance
• PTO
• 401K with 4% Match