C003921 Principal Technician (Facilities Management) (NS) - WED 15 Jan

Deadline Date: Wednesday 15 January 2025

Requirement: Principal Technician (Facilities Management)

Location: Norfolk, VA, US

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required Start Date: 24 February 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Role:  

Under the direction of the Head of Enabling Services Branch, the contractor:

• Evaluates placement results of staff and equipment according to space planning and requirements;
• Monitors environmental, safety and equipment requirements and conditions;
• Monitors and updates processes and procedures to develop and maintain security in the workplace;
• Interacts with customers and vendor support staff to resolve complicated problems;
• Participates in coordinating the design and construction of new or enhanced facilities;
• Tests and evaluates various types of exterior and interior security devices and systems;
• Proposes and implements reasonable and appropriate security measures;
• Assist in coordination with legal counsel in response to litigation claims;
• Conducts investigations of internal thefts and vandalism;
• Works with all major types of premises security practices, tools, and technologies;
• Oversees specific initiatives and practices that enlist employees in loss prevention efforts;
• Serves as the Data Center Manager, tracking all inbound / outbound equipment and materials to maintain positive accountability;
• Coordinates Data Center facility management support (HVAC filter replacement, facility power, etc.) with host nation entities;
• Creates and maintains Standard Operating Procedures for the CSU Norfolk Data Center;
• Creates Bill of Materials (BoM) for facility related requirements;
• Attend meetings working in partnership with different stakeholders to deliver services and meet customer requirements;
• Adheres to and provides oversight of Health & Safety requirements during all Data Center activities;
• Acts as the CSU Norfolk technical liaison with outside contractors for all electrical, environmental or other facilities-related infrastructure work supporting NCI Agency controlled Data Centers and Communications closets;
• Maintains sound knowledge of implemented technologies, applicable NATO policies and industry standards;
• Oversees vehicle fleet contracts with servicing and maintenance providers;
• Prepares and tracks vehicle servicing schedules to minimize downtime while ensuring compliance with regulations;
• Contributes to budgeting and expenditure planning and monitoring;
• Deputize for higher grade staff;
• Perform other duties as required.

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Higher vocational training in a relevant discipline with 3 years post-related experience;
• Or a secondary educational qualification with 5 years post-related experience;
• At least 3 years technician level experience installing information technology related facilities, such as server farms or technical control facilities, including equipment racks, equipment and cabling;
• Proven experience working inside and/or supporting a Data Center;
• Practical experience in the implementation, testing and maintenance of modern communications, or information systems in a LAN and WAN environment;
• Knowledge of bonding and grounding requirements for communications equipment racks;
• Experience utilizing power tools such as drills, electric screw drivers, metal cutting / grinding devices;
• Good knowledge of UTP, Fibre Optic, Serial and Coaxial cabling standards and limitations;
• Good knowledge of recent technological developments in communication management systems and LAN / WAN environment;
• Experience of preparing technical documentation and Standard Operating Procedures;
• Experience managing vehicles, optimizing their use and scheduling maintenance
• Experience with Facilities Management;
• Experience with Premises Security.

Desirable Experience and Education:

• Design experience with all power aspects required to support a medium sized Data Center;
• Design experience with all environmental aspects, including cooling, to support a medium sized Data Center;
• Design experience with uninterruptable power (both generator and battery) power fault tolerant solutions to support a medium sized Data Center and Communication closets;
• Experience with configuration management tools and software such as: Patch Manager, Cable solve and Microsoft Visio;
• Experience working in ITIL environment and familiar with the concepts (certification would be a plus);
• Certified Data Center Design Professional (or equivalent);
• ASIS Facility Security Design (or equivalent);
• Extensive knowledge of NATO TEMPEST zoning requirements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT.
• Prior experience of working in an international environment comprising both military and civilian elements