Business Analyst

Our Company:

Tactiq is a fast growing, innovative software solutions provider focusing on bridging the gap between retailers, manufacturers, and distributors. We use world-class technology to support both retailers and suppliers within the DSD industry by standardizing communications and streamlining invoicing. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners.

Our People:

Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values – Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer.

Job description:

We are looking for an experienced Business Systems Analyst who is passionate about working with business and product teams to play a key role in analyzing, understanding and documenting business needs and processes. You will join a dynamic and fast-paced environment and work with cross-functional teams to review business processes from end-to-end to identify and address operational, financial, and technical risks. Your goal will be to identify opportunities to improve efficiency that deliver on the company’s vision and strategy. The successful candidate will possess strong analytical skills, exceptional problem-solving abilities, and the ability to clearly communicate complex concepts to both technical and non-technical audiences.

Requirements

Responsibilities:

• Conduct in-depth analysis of processes, systems, and data to identify opportunities for improvement

• Prepare clear requirements, specifications, and recommendations facilitating improved business processes through collaboration, research, and analysis.
• Work with customers/stakeholders to examine and document current business processes and identify opportunities to better utilize existing technology and human resources.
• Serve as a liaison between business stakeholders and technical teams to ensure effective communication and collaboration
• Develop and maintain business process documentation, including process flows, use cases, and functional specifications
• Conduct requirements gathering sessions and facilitate workshops to elicit business requirements
• Perform data analysis, data validation, and data mapping to ensure data integrity and accuracy
• Partner with business and product teams to document and identify impact, risk, and benefits of alternative solutions.

Requirements and skills:

• Proven experience as a Business Analyst or similar role
• Bachelor's degree in Business Administration, Computer Science, or a related field preferred
• Strong analytical and problem-solving skills, with the ability to think critically and strategically
• Excellent communication skills, with the ability to present complex information in a clear and concise manner
• Proficiency in process mapping and modeling techniques
• Experience with data analysis and reporting tools such as SQL, Excel, and Tableau
• Familiarity with Agile methodologies and frameworks
• Self-starter with a track record of working independently and collaboratively

Benefits

Benefits

At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.

We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about. We offer an extensive employee benefits package because we know that our people and what they care about matter most.

If you’re looking to work for a company that values family, authenticity, inclusivity, hard work, determination, and problem-solving, then we’re the right fit for you!

Included benefits:

• Health Care Plans (Medical, Dental & Vision)
• 401k plan with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (including time for volunteering) & Public Holidays
• Generous Parental Leave
• Short Term & Long Term Disability
• Training & Development opportunities
• Work From Home & Flexible work arrangements
• Free Food & Snacks
• Wellness Resources