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Mail Center Operations Associate

Middlebury College

Middlebury, vermont


Job Details

Full-time


Full Job Description

Operates the Student Mail Center by accurately processing and distributing mail and packages for all students, staff and faculty while overseeing student workers each semester.

This is a full time, benefits eligible, hourly position with a hiring range of $18.19 - $22.28 per hour.


Core Responsibilities:

  • Operates the Mail Center Software to process, sort and distribute incoming mail and packages from al carriers. Forwards packages and mail of Middlebury College alumni.
  • Pickups and delivers mail/packages to and from various departments and buildings on regular schedule both on and off campus.
  • Performs daily pre and post trip vehicle inspections, routine maintenance, and maintains accurate records to ensure vehicles are compliant with state and federal laws and remain safe for operation.
  • Provides customer service to meet needs of students, staff, and faculty, including tracking missing or mislabeled packages.
  • In coordination with the Manager, develops mail procedures and prioritize department workflow during times of high traffic.
  • Provides training and direction to student workers each semester.
  • Represents the college as the liaison between all carriers (USPS, UPS, FedEx, Amazon).
  • Supports the various work groups within the Operations Department to assist with the departments work
  • in a nimble, efficient, streamlined manner. Areas of work may include Custodial, Waste Management, Landscape Services, Carpentry, Electrical, Plumbing, Mail Center, Event Support, Moving and Delivery.

Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.

Requirements

  • High school diploma or equivalent preferred.
  • Basic computer skills required. Knowledge of Microsoft Office helpful.
  • Must have valid driver’s license and a minimum of 2 years driving experience, and ability to obtain a Middlebury College license. A good driving record and good driving skills are required. Experience driving large vans and/or box trucks is preferred.
  • Excellent interpersonal and communication skills. Able to follow written and oral instructions.
  • Able to establish and maintain working relations with students, faculty and staff.
  • Able to provide excellent customer service at all times to the College’s customers – students, staff, faculty, parents, peers, and outside clients (USPS, UPS, FedEx)
  • Ability to function independently, to prioritize tasks appropriately and to work well under pressure.
  • Previous experience in mailroom helpful.

Physical Demands and Working Conditions

Physical abilities include: Frequent, lifting, bending, twisting, kneeling, squatting, walking and stair /ladder climbing required. Ability to perform manual tasks requiring moderate physical strength. Work is performed inside and outdoors in varying weather conditions. Good attendance is very important. Must be available to work flexible shifts and overtime. Ability to work Saturdays and Sundays as part of a regular or rotating work shift and overtime as needed.

Other:

Offer is contingent upon successful completion of a criminal background check and post-offer pre-employment physical exam.

Benefits

As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community. Middlebury Colleges offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, Middlebury offers a generous time-away program - up to 34 days per year during the first two years of service, increasing as the term of service lengthens. Middlebury employees are eligible for robust educational assistance programs as well as free or reduced rates for cultural events and use of sporting facilities (including the College's golf course and Nordic and alpine ski areas). The result is a very high quality-of-life in a gorgeous setting. Middlebury Colleges offers its employees excellent compensation and other perks of employment including:

  • MiddCard Privileges: access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events. In addition, the card allows door access to certain campus buildings. Spouses or domestic partners of benefits-eligible employees are eligible to receive a Spouse/Partner card with the same privileges as the employee card (except door access).
  • Discounts on season passes at Middlebury College Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
  • Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.
  • A full listing of our benefit offerings can be found on our website by following this web link: https://go.middlebury.edu/benefits
  • Or click see some of the other fun perks of working at Middlebury, whether in Vermont or Monterey!

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