Kitchen Team Lead

Who We Are  

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

Duties and Responsibilities  

• Assists in regulating activities in the kitchen, ensuring rules and procedures are followed. 

• Provides assistance and support to the Kitchen Manager and acts as Lead in the absence of the Kitchen Manager and assists with managing Kitchen Staff. 

• Assists in resolving conflicts with guests. 

• Assists in developing menu plans in collaboration with delivered meals.  

• Ensures meals are served at scheduled times each day.  

• Provide proper training to Kitchen Staff. 

• Collaborates with Volunteer Coordinator to provide the clear direction of food services and general overall operation of the kitchen with the kitchen volunteers and teach safe food handling practices. 

• Assists Kitchen Manager in inventory and reports. 

• Provide clear and specific information to guests and instruct them on kitchen expectations in a kind, compassionate and Trauma Informed way. 

• Assists all kitchen volunteers in duties related to the kitchen and to meet all cleanliness standards when performing food related tasks, teach safe food handling practices; ex: appropriate clothing and footwear, hairnets, gloves or aprons.  

• Maintains/organizes kitchen, food storage locations, and all equipment to ensure all is in proper working order and to meet all Health Department standards.  

• Assists with the oversight of food storage and food handling practices to maintain the kitchen and food service areas according to safe food handling regulations. 

• Develops positive relationships with centers volunteers, guests, and other agency staff.  

•  Acts as a member of a cohesive team.  

• Other duties as assigned. 

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visa at this time.

Location

Pamela Atkinson Resource Center

Reports to

Kitchen Manager

Position Status

Full-Time

Shift

Days

Pay Grade and Starting Rate

Grade 4/$16.75/hour

FLSA Status

Non-Exempt

EEO Class

Service Workers

Requirements

Education and Experience 

• High School Diploma or GED required. 
• Experience working with diverse populations preferred. 

Skills and Requirements 

• Excellent customer service skills. 

• Ability to communicate effectively and handle difficult situations with professionalism, compassion and from a Trauma Informed Care perspective. 

• Understanding of the Housing First philosophy. Willingness to have conversations with guests about housing.  

• Ability to evaluate own performance to increase effectiveness as the Team Lead. 

• Good computer skills. 

• Willingness to accept supervision and direction. 

• Excellent team player. 

• Ability to prioritize tasks and be flexible in responding to changes. 

• Reliable and dependable, including attendance. 

• Must have a valid ServSafe certification.  

• Must possess a valid driver’s license and be insurable on the agency auto policy. 

• Must pass pre-employment background check and drug screen. 

Physical and Equipment Requirements 

• Ability to lift 50 pounds 
• Ability to stand and walk two or more hours at a time 
• Ability to operate kitchen equipment 

Benefits

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!

The Road Home is an Equal Opportunity Employer

The Road Home is requiring all employees to be vaccinated against COVID-19.

The Road Home is committed to our work in addressing Diversity, Equity, and Inclusion (DEI) as part of our mission to help people experiencing homelessness move back into housing. We strive to create a team that reflects the people we serve and where our guests and employees feel empowered to be their full, authentic selves.