Systems Analyst 3

Job Title: Systems Analyst 3
Location: Austin, TX, United States
Employment Type: Full-Time

About Us

DMV IT Service, headquartered in Washington, DC, is a premier provider of tailored IT solutions and staffing services nationwide. We specialize in delivering expert IT support, robust cybersecurity measures, and custom website and application development to enhance business efficiency and security. Our commitment extends to aligning top-tier talent with organizations, ensuring that our clients achieve their technological and operational objectives.

Job Overview

DMV IT Service is seeking the services of a Systems Analyst 3 to join our team. The selected candidate will meet the general qualifications of Systems Analyst 3, Applications/Software Development, and the specifications outlined for DMV IT Service.

In this role, the Systems Analyst 3 will:

• Understand business objectives and challenges, identify alternative solutions, and perform cost/benefit analysis of those alternatives.
• Analyze user requirements, procedures, and problems to automate processes or improve existing computer systems.
• Collaborate with personnel from various organizational units to analyze current operational procedures, identify issues, and define specific input/output requirements, such as data input forms, summary data, and report formats.
• Write detailed descriptions of user needs, program functions, and the steps required to develop or modify computer programs.
• Review computer system capabilities, specifications, and scheduling limitations to determine feasibility for requested programs or program changes within existing systems.

Requirements

8 years of experience with high-level knowledge and experience of network facilities, data processing techniques, computer hardware and software, network operating systems, security software, performance monitoring, and capacity management tools.

8 years of extensive knowledge and experience using LDAP/Windows Active Directory, Microsoft SQL Server, and Hypervisor Experience with Hyper-V and VMware.

8 years of experience administering Windows Systems (Group Policy, Kerberos, NTLM, TCP/IP, WINS, DNS, DHCP, PXE), Linux, Network Administration, IT Governance, and Security/Privacy policies and tools.

8 years of experience supporting technologies such as Ansible, SFTP/FTPS, Kubernetes, and open-source software, with the ability to direct and organize work activities.

8 years of experience identifying problems/issues, analyzing and evaluating alternatives, and recommending/implementing effective solutions.

8 years of experience supporting Windows and Linux systems with cloud service providers such as AWS and Azure.

8 years of experience providing server and application support on a 24x7 on-call basis and on a rotating schedule.

8 years of experience with server hardware equipment replacement/upgrades.

8 years of experience using ITIL methodologies for ticketing with tools such as Remedy and ServiceNow.

6 years of experience preparing concise written reports appropriate to the audience and communicating effectively verbally and in writing.

6 years of experience planning and coordinating server maintenance activities with Data Center Contractors and CSPs services, including security patching and other activities related to the TIERS Security Program.

6 years of experience supporting Microsoft SQL Server Enterprise, including installing and implementing SQL Server clustered environments.

6 years of experience managing Web Application Firewall systems (Imperva and/or AWS WAF).