Student Services and Outreach Representative

At Amarillo College, our mission is: ​Transforming our community and economy through learning, innovation, and achievement. ​Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.

This is an exciting time to work for Amarillo College! We are seeking our next Student Services and Outreach Representative who will be all-in on our mission and who will advise students regarding degree requirements, testing requirements, financial aid/scholarships, career options, employment possibilities, and transfer options.

Requirements

EDUCATION

Required:  Bachelor's degree in Education, Counseling, Psychology, Social Work or related field

Preferred: Master's degree in Education, Counseling, Psychology, Social Work or related field.

EXPERIENCE

Required: Three (3) years of experience working in advising, student outreach, counseling, education or related field.

JOB DUTIES & RESPONSIBILITIES

• Assist students in registration process utilizing AC institutional software.
• Develop and execute activities to recruit and retain students.
• Provide new student orientation, cultural activities, student activities and support student clubs.
• Participate in all MCC activities including department meetings, career days, Badger Beginnings, Early Alert, Ambassador and mentoring program.
• Coordinate career planning services and transition support for students in the QUEST (Quality Education for Students) program including events for both high school and college QUEST students.
• Develop and execute outreach events in the community and advertise using various media, website, and Facebook. Attend college recruitment days.
• Utilize the Aviso/Watermark software to help with retention of students in success coaching.
• Assist with data collection, advising, recruiting, financial aid tracking, and work to coordinate student events.
• Coordinate the JBS Better Futures Program in recruiting students, visitation to the plants, and record keeping.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

KNOWLEDGE, SKILLS & ABILITIES

• Ability to deal with people in a professional manner.
• Ability to handle stress and remain calm.
• Ability to work independently and as team member.
• Ability to communicate effectively both written and verbally.
• Ability to conduct self with professionalism and respect toward others.
• Ability to interact with all levels of Amarillo College personnel, community, and management.
• Skills in Microsoft Office products including Word, Excel and Access and learning other Amarillo College specific programs
• Ability to create and maintain a warm and welcoming office and campus environment.
• Knowledge of college and department policies and procedures, safety rules and regulations.
• Commitment to discretion and confidentiality concerning sensitive information.

Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.

Salary: Amarillo College - Salary Schedules (actx.edu), Pay grade 10 (salary is determined by Human Resources based on education, work experience and internal comparisons).

Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed.

Working Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary.)

Work Environment: This position operates in a professional office environment, routinely uses standard office equipment (i.e. computers, phones, copy and fax machines, filing cabinets) and is in a high traffic area with continual interruptions. Software commonly used includes Microsoft Office, Colleague, and various other educational applications. Work may also be performed outside of the office and with little to no supervision.

Commitment Statement: Amarillo College is dedicated to building a workforce that embraces a wide range of backgrounds and experiences, fostering a culturally aware team at every organizational level. Our goal is a faculty and staff that mirrors the distinctiveness of our community and is continually enhancing their skills and knowledge to better serve our entire student population.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.

Benefits

Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution. Amarillo College Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. We also offer a generous holiday schedule, Amarillo College - Amarillo College Schedule and Holidays (actx.edu)