Sales Administrative Assistant

GolfSuites® Lubbock is seeking a dynamic, organized Sales Administrative Assistant to be our go-to person for sales and events administration. The Sales Administrative Assistant reports to the President of GolfSuites with a dotted line reporting relationship with the Directors of Operations and supports the Operations management team as well.

GolfSuites® mission is to provide a fun, all-Inclusive, engaging, and authentic golf-centric entertainment venue focused on ultimate hospitality and game improvement. This position is helps by building relationships, creating unforgettable experiences our guests, and by promoting our culture of Delivering FUN with PASSION.

Key Responsibilities

• Demonstrate GolfSuites Core Values of Fun, Friendly, and Passionate
• Deliver our Brand promise – Deliver Fun with Passion
• Provide basic information to incoming callers about the Venue and Organization related to hours of operations, pricing, and game options
• Support the Sales Team with the creation of required forms, documents, and reports
• Keep up with correspondence and have accountable response times
• Monitor and track clients requesting information
• Weekly/Bi-Weekly/Monthly/Quarterly reporting
• Assist with coordination assistance for events
• Direct contact with current and future birthday event clients. Book and facilitate site tours when needed.
• Assist in coordinating schedule of events with the Lead Sales Associate and Operations management
• If needed, attending BEO/OPS meetings and other meetings
• Support events teams during peak event seasons
• Making inbound and outbound calls and booking events as assigned by Lead Sales Associate
• Verify event requests, including clients' personal information and payment details.
• Contact clients by phone or email to answer queries and obtain missing information.
• Maintain and update sales and client records.
• Direct feedback from clients to relevant departments.
• Support the sales department and operations team with other administrative tasks, when requested.

Requirements

• High school diploma or equivalent
• 1+ years of experience working in an office environment in a similar role
• 1+ years of experience in sales administration, or a similar role
• Exceptional time management, prioritization and organizational skills
• Energetic and enthusiastic personality
• Excellent communication, interpersonal, collaboration and customer service skills.
• Availability to work varied shifts, including evenings, weekends and holidays (as needed)
• Stand and walk for extended periods including maneuvering up and down stairs
• Lift items weighing up to 50 lb.
• Stoop and bend
• Work outside, in varying weather conditions (as needed)
• Proficiency in MS Office products (Word, Excel, Outlook)

• Experience with sales software such as Tripleseat, Caterease, Freshsales, or similar is preferred.

GolfSuites® is committed to equal opportunity in the workplace. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Discount Marketplace
• Paid Time Off
• Training & Development
• Free Meal Daily
• 401K