Project Manager

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 130 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.  

We’re looking for our next experienced Project Manager to join our PMO. Reporting to the Program Manager, you’ll be leading a variety of projects for both internal leaders and external partner stakeholders. 

A day in the life as a Project Manager:  

Project Planning 

• Define project scope, objectives, and deliverables.  
• Develop project plans, schedules, and timelines.  
• Identify and allocate resources needed for the project.  
• Create a risk management plan and mitigation strategies.  

Resource Management  

• Assemble project teams and assign tasks.  
• Provide direction, guidance, and support to team members.  
• Foster collaboration and communication among team members.  
• Manage conflicts and resolve issues within the team.  

Communication:  

• Communicate with stakeholders to understand their requirements and expectations.  
• Provide regular updates on project progress, milestones, and risks.  
• Address stakeholder concerns and manage their expectations.  
• Facilitate meetings and discussions with stakeholders.  

Risk Management:  

• Identify potential risks to the project and assess their impact.  
• Develop risk response strategies to mitigate or avoid risks.  
• Monitor and manage risks throughout the project lifecycle.  
• Implement contingency plans when necessary.  

Project Management and Reporting:  

• Monitor project progress against milestones and timelines.  
• Track key performance indicators (KPIs) to measure project success.  
• Prepare regular progress reports for stakeholders and management.  
• Identify areas of improvement and take corrective actions as needed.  
• Maintain project documentation, including plans, schedules, and reports.  
• Ensure compliance with organizational policies and procedures.  
• Handle administrative tasks such as scheduling meetings, maintaining records, and managing project documentation systems.  
• Archive project documentation and lessons learned for future reference.  

Change Management:  

• Assess and manage changes to project scope, schedule, or resources.  
• Evaluate the impact of changes and adjust plans accordingly.  
• Communicate changes effectively to all stakeholders.  
• Ensure changes are implemented smoothly and minimize disruption to the project. 

In the first six months, you’ll be successful at reaching these milestones: 

• See multiple vendor/collaboration projects through to completion, such as audits or large-scale integrations  
• Roll out company-wide process improvements in collaboration with senior leadership 
• Lead internal software implementation projects 
• Improve or create team processes 

If the below describe your knowledge, experience and character, this role could be for you:  

• I have knowledge of project management, gained through formal education and 3+ years of direct experience in project management 
• I have experience planning and executing software implementation projects 
• I have experience with risk management 
• I am highly organized and have a proven ability to consistently deliver on small and large initiatives 
• I have excellent interpersonal and communication skills 
• I am a critical thinker and have a proven ability to solve professional problems 
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA 
• I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate 
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills 

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you! 

More to love about working at MealSuite:  

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. 
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.  
• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.

We take care of our employees too! Here are just a few of the great things we offer: 

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can bring their best every day. 
• Health benefits – this includes medical, dental, and vision options, life & disability insurance, paid parental leave, and an on-site gym.  
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.  
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.  
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders. 
• Participation in our equity program and 401(k) plan – we are committed to helping you plan for your future! 
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. 
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers. 

This role will require you to work in our office located in Dallas, TX, up to 2 days a week.  More than an hour away from the office location?  Apply anyway, and we can talk through your options! 

Have we got your attention? Great! Here’s what’s next: 

Apply today with your resume and answers to our application questions.  

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.  

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.