Powersports Service Advisor

RideNow Powersports, part of the renowned RumbleOn family, is on the hunt for a dedicated and enthusiastic Powersports Service Advisor to enhance our customer experience at our dealership located in Burleson, TX. If you are someone who loves engaging with customers and has a passion for the powersports industry, we want you on our team!

Key Responsibilities:

• Serve as the primary point of contact for customers in the Service Department.
• Schedule service appointments and manage the service calendar efficiently.
• Examine customer vehicles for service needs and provide accurate estimates.
• Document vehicle issues and explain repair procedures clearly to customers.
• Coordinate with technicians to ensure timely completion of service work.
• Deliver exceptional customer service by addressing concerns and inquiries promptly.
• Advise customers on recommended services and promote complementary products.
• Follow up with customers post-service to ensure satisfaction and foster relationships.
• Maintain a high level of professionalism and adherence to company policies.

Requirements

• Minimum of 1 year of experience in a service advisor role within the powersports or automotive industry.
• Strong communication skills, both verbal and written.
• Customer-focused attitude with a knack for problem-solving.
• Ability to thrive in a fast-paced environment.
• Detail-oriented and organized with excellent time management skills.
• A valid driver's license and a clean driving record are essential.
• Motorcycle endorsement is preferred.
• Familiarity with service software and point of sale systems is a plus.

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
• Life and disability insurance
• Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long term career...we promote from within!!
• Base pay plus performance pay plan allowing you to make a great living!
• And more…

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·