People Enablement Specialist - US

About Cognigy:

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time. 

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: Our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.

Your new role: People Enablement Specialist - US

Location: Plano, TX, United States
Potential Compensation: $60 000 to $70 000 OTE

The People Enablement Specialist supports and improves the overall organizational performance by offering an exceptional candidate and employee experience across the entire employee life cycle. This includes tasks such as preparing contracts & offers, conducting on-boarding & off-boarding, initiating employee benefits and compensation programs and engaging in employee relations. In addition, the owner of this role works on HR projects and assists in cross-functional capacities with other HR areas such as Recruitment and Learning & Development. 

Responsibilities:

• Assist in the on-boarding of new US employees 

• Process Payroll & Benefits for US employees 

• Act as the first point of contact regarding HR related matters and requests  

• Support US engagement through team events, surveys, and announcements   

• Contribute in HR special projects and process improvements  

• Cross-functional assistance with Recruitment and Learning & Development needs 

Requirements

About you

• Current knowledge of US HR policies & regulations​ 
• Highly organized & detail-oriented​ 
• Strong communication skills​ 
• Limited experience in HR roles 
• Preferable experience in the Tech space​ 

Benefits

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

• Attractive and performance-oriented salary
• Medical, Dental, Vision, Life, & Disability insurance
• 401(k)
• Unlimited leave
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including LinkedIn Learning
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.