Parts Specialist - Jaguar Land Rover Austin
Snell Motor Company
Austin, texas
Job Details
Full-time
Full Job Description
Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.
The Parts Specialist creates an exceptional customer experience while creating customer loyalty. The Parts Specialist is an interactive member in the parts and service team. The ideal candidate would be a self- starter and able to work independently. They would also be responsible for the following but not limited to:
- Provides clear and accurate information with regard to special-order parts;
- Maintains parts storage area in a clean and well-organized fashion;
- Maintains current knowledge base in automotive parts and with changes in computer systems for automotive parts;
- Provides the parts and/or accessories in a timely fashion;
- Ensures deliveries are promptly received and notifies internal or external customers accordingly;
- Understands that the customer is the source of all revenue and should be treated with utmost respect;
- Secures warranty parts, properly tags and sorts parts, and promptly returns to source;
- Meets/greets customers in person or on phone.
Requirements
- Position requires person stand and bend all day and lift up to 50 lbs.
- High school diploma or GED certificate (preferred)
- Industry experience (preferred)
- Mechanical knowledge or repair experience preferred
- Ability to lift up to 50 lbs.
- Basic computer skills
- Customer service skills
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid holidays & paid time off
- Vision insurance
- Earn vacation hours after 90 days
- Aggressive Employee Referral Program