Operations Specialist with e-commerce experience

Creatunity LLC, a leading marketing and advertising agency, is seeking a Operations Specialist to join our team. As a Operations Specialist, you will play a key role in optimizing our sales processes and supporting the team to achieve their targets. You will be responsible for managing and analyzing data, implementing strategies, and ensuring smooth operations within all departments.

The ideal candidate will have a strong analytical mindset, excellent organizational skills, and a passion for driving success. This is a great opportunity for someone who is detail-oriented, proactive, and thrives in a fast-paced environment.

Responsibilities

• Manage and analyze data to identify trends, opportunities, and areas for improvement
• Track and report on key metrics
• Assist in the development and implementation of strategies and initiatives
• Collaborate with cross-functional teams to ensure smooth operations and alignment with goals
• Create and maintain documentation, including SOPs, reports, forecasts, and presentations
• Support the team with administrative tasks
• Stay up-to-date with industry trends and best practices in operations

Requirements

• Bachelor's degree in Business Administration, Sales, or a related field
• 2+ years of experience in sales operations or a similar role
• Strong analytical skills and proficiency in data analysis tools (e.g., Excel, CRM systems)
• Excellent organizational and time management skills
• Ability to work effectively in a team environment and collaborate with cross-functional teams
• Strong attention to detail and accuracy
• Excellent communication and presentation skills
• Ability to thrive in a fast-paced and dynamic environment

Benefits

• Independent Contractor Agreement
• Monthly Performance Bonus
• Health Insurance Reimbursement
• WFH Upgrade Allowance
• 17 Days Paid Time-Off
• 4 Company Wide Holidays
• 6 Country Holidays
• 100% Fully Remote
• overlap with 9am-5pm CST required