Network Cash Reconciliation Specialist

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. 

We are hiring for three Network Cash Reconciliation Specialists in our Spring, TX location. As a Network Cash reconciliation Specialist, you will follow the path of the money, from the Cash fill order until the unload of the ATM.

Updating continuously the ATM level reconciliation of related networks to follow up the CIT company’s replenishment, and cash turnover differences, and their reasons up to date. Checking the existence of the ATM level reconciliation’s required data, processing and checking their correctness, considering the following:

• Daily checking of the CIT reports arrival in the mailbox.

• Checking daily if the CIT reports have been processed to the EBO

• Daily checking the correctness of the CIT reports data matching in EBO, and in any mistakes, correcting the matching manually.

• Reconciliating the CIT data with the Euronet system data, using the CIT entered data from the Electronic Journal if necessary, detecting differences, filtering the mistakes, and inaccuracies.

• Specifying and verifying the reasons of the ATM-level surpluses, and shortages coming from the reconciliation (Pending status cycles), using the Electronic Journal data, if necessary, detecting the transactions which could cause the discrepancies.

• Creating and following up ERM tickets about the discrepancies, and mistakes

• Making all the required steps to recover the missing files and/or data, which are necessary for the reconciliation.

• Keeping contact with the Finance Operations groups and other related departments inhouse to assure continuously cooperation in the interest of cleaning up all the discrepancies 
• Helping the Network Cash Reconciliation Team Leader to solve the actual problems.

Requirements

• The ideal candidate will be a positive, high-energy personality with a drive to provide exceptional customer service.
• The candidate must be professional and polished in their demeanor, both verbally and in written communication.
• Adept at juggling multiple tasks simultaneously in a high-pressure work environment while maintaining calm and poise.
• Must be comfortable giving firm direction to vendors in a positive and polite manner.
• Exceptional attention to detail, flexibility, and nuanced problem-solving skills are essential.
• The candidate will be a fast learner who takes initiative to grow and acquire new skills.
• One to two years of professional office experience and client-facing responsibilities is required.
• Experience in banking, ATM Managed Service, or vendor management is beneficial but not required.

Benefits

• 401(k) Plan
• Health/Dental/Vision Insurance
• Employee Stock Purchase Plan
• Company-paid Life Insurance
• Company-paid disability insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Paid Holidays
• Casual Office Attire
• Plus many more employee perks & incentives!

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.