Logistics Supervisor

Vego Garden is making gardening as accessible and sustainable as possible while encouraging gardening to be an avenue for personal and community development! Since its successful launch in 2020, Vego Garden has become the Top Gardening Brand and one of the fastest-growing consumer brands in the country! With the brand success and rapid growth over the last 4 years, Vego Garden is now operating out of the 200,000 square feet HQ distribution center along with our beautiful 5-acre Farm. Vego Garden has over 100+ dedicated employees in the US and overseas. Our amazing, raised garden beds are long-lasting, eco-friendly, safe for kids and pets, and are available in the biggest retailers, such as Home Depot, Menards, Walmart, etc. Thanks to our incredible customers and outstanding team members, we have donated over 3,000 garden beds to youth education, communities in need, and other philanthropic causes as part of our Vego Kids and Giving Back Programs.

Vego Garden Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status.

Requirements

We are seeking a Logistics Supervisor to join our vibrant team and help us spread the joy of gardening! If you have relevant experience and are passionate about sustainable living and making a difference, we would love to have you on our team!

• Track and trace all ocean containers from China to the USA, such as departure, arrival, and transshipment with use of transportation management systems to obtain ETAs.
• Work closely with drayage carriers to arrange container pickup from ports and transport to final destinations or warehouses by coordination of drayage trucking services to ensure timely pickup of containers after customs clearance to avoid demurrage or detention fees.
• Serve as the primary liaison between Chinese suppliers, U.S. receiving agents, and carriers, providing clear communication in both Chinese and English.
• Communicate with Chinese-speaking suppliers and agents to gather shipping details and confirm booking or scheduling information.
• Ensure all necessary shipping documents, including bills of lading, customs declarations, and certifications, are complete and compliant with U.S. import regulations.
• Handle any issues with container availability, such as holds, port congestion, or unassigned appointments, to minimize delays.
• Proactively identify and resolve potential shipment issues such as vessel delays, port congestion, customs holds, or missed drayage appointments.
• Prepare and submit daily, weekly, or monthly reports on container tracking status, drayage performance, transit times, and any exceptions or delays.
• Manage client expectations by providing real-time updates on transit times and delivery appointments.
• Ensure that all shipments comply with international shipping regulations and U.S. import laws, by overseeing submission of custom entries, ISF filings, and other regulatory requirements.
• Follow up with Broker regarding the HTS code for each product 
• Comply with Company policies and procedures.
• Perform all other duties as assigned.

Required Experience, Skills and Abilities:

• Fluent in both Chinese and English (written and verbal).
• Prior experience in ocean freight shipping, drayage coordination, and container tracking.
• Proficient in TMS platforms, shipping line systems, port terminal systems, and customs clearance software.
• Demonstrated ability to troubleshoot issues related to ocean freight and drayage services.
• Strong multitasking and time management abilities to handle a high volume of shipments and drayage arrangements.

Preferred Qualifications:

• Knowledge of key U.S. port operations (e.g., Long Beach, Savannah) and drayage logistics.
• Ability to handle client inquiries and provide clear, timely communication.
• Familiarity with managing detention and demurrage charges.

Physical Demands:

This position primarily involves working at a desk and operating a computer for prolonged periods with moderate walking and standing.

Job Location and Work Schedule:

• This is a full-time, on-site position based out of Tomball, TX.
• 13808 Boudreaux Road, Bldg. #2, Tomball, TX 77377.
• Monday through Friday.
• 8:00 AM to 4:30 PM. Lunch break 12:00 pm to 12:30 pm.

Benefits

• The salary range is $50,000 - $60,000.
• Flexible Paid Time Off.
• 7 paid Holidays.
• 2 Floating Holidays.
• 401k contribution match of 4%.
• Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
• Toll Roads Allowance of $100 per month.
• Phone Allowance of $50 per month.