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Home Health Support Specialist

Pride PHC Services

San Antonio, texas


Job Details

Full-time


Full Job Description

Currently Looking for a Full Time Support Specialist in San Antonio, TX (In Office Position)

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!

Requirements:

Full- Time, pay rate is $15.00 to $16.00 pr hr.

In Office position (Monday through Friday 8:00-5:00 p.m.)

Timekeeping and Data Entry tasks may include:

  • Timekeeping support includes 1 Field Supervisor and a client caseload of 150 making sure to meet deadlines
  • Verify attendant schedules and/or client representatives according to visit maintenance
  • Ensure attendants electronic visit verification compliance by documenting appropriate reason code in accordance to state, federal, contract, and regulatory requirements
  • Assist with training to ensure attendants fully understand processes and state mandated guidelines
  • Report attendant absences to Field Supervisor to ensure backup services are provided
  • Order EVV Tokens
  • Tracking referrals and admissions meeting state deadline requirements
  • Ensure client suspensions are updated weekly as required to ensure client services are resumed in a timely manner
  • Ensure client schedules are entered according to authorization
  • Maintain accurate and compliant documentation ensuring caseworkers or MCO Care Coordinator/Service receives case information in a timely manner
  • Print Client records
  • Attend weekly recruiting calls and add to Needs listing
  • Notify Field Supervisor of new candidates with contact information (does not include you interviewing candidates)

Requirements:

  • Must be at least 18 years old
  • Must have previous office experience
  • Previous Health Care experience preferred.
  • VESTA or PAS experience preferred
  • Fluent Bilingual (English and Spanish)

Benefits:

Multiple Major Medical Plans to Choose From

  • Dental plan
  • Vision plan
  • Short-term Disability
  • Life/AD&D Insurance
  • Competitive pay rates
  • Employee recognition 

Work for a company that treats everyone with Honor and Kindness

Choose Pride PHC Services, Apply today!

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