General Manager

Steri-Tek is a company which is dedicated to providing high-quality sterilization services and superior customer service to industries which impact our families and the world.  We are looking to grow our Senior Leadership team with this newly created, mission-critical position for our facility located at 1206 N. Stemmons Fwy., Lewisville, TX 75067.

Here’s what you will bring to the team in this General Manager role:

• Through coordination with the facility Operations Manager, execute production schedules based on sales requirements and facility/line capacity.
• Represent the company in a positive, professional and enthusiastic manner, engaging with customers directly on matters of pricing, performance, service and compliance.
• Mentor employees to “Do the right thing” for our customers (internal and external) at all times.
• Analyze current and future capacities and implementation of improvements and expansions to support growth.
• Develop operational and capital forecasts.
• Monitor changing costs to ensure sufficient cost-reduction activities are in place and that product pricing is set appropriately.
• Through coordination and planning with the facility Operations Manager: provide on-the-job training, on-going standard work audits, and continuous re-enforcement of work practices to ensure the work process is controlled.
• Continuously coach employees on how to understand and identify safety hazards.
• Develop a culture where employees actively participate in addressing unsafe conditions and behaviors.
• Empower employees to view quality as a key pillar of our success.
• Verify quality is controlled by supporting quality audits and utilizing errors as coaching opportunities.
• Foster a team culture of continuous improvement by ensuring open communication, empowerment, and idea generation and realization at all levels in the facility.
• Solve problems daily through structured problem solving by working together with the engineering group, maintenance, and the staff.
• Ensure everyone has an equal voice and problems are addressed in the right priority according to their criticality - QRQC process ownership.
• Train employees on problem-solving and engage them on issues to provide mentoring opportunities on how to; define the problem, identify root causes, propose solutions, take action, and measure the impact.
• Determine facility policies consistent, and in concert, with corporate policies and direct and supervise the application of such to improve safety, quality, delivery, and cost.
• Coordinate and escalate issues with supporting departments such as Human Resources, Quality, Sales, IT and Finance.

Requirements

• Bachelor’s degree in business or related field, eight to ten years of Operational experience or equivalent combination of both is required.
• Thorough understanding of operational/production environments.
• Good interpersonal, organizational and communication skills. 
• Excellent computer skills required: Microsoft Office - Excel, Project, PowerPoint, Word.
• Experience with Lean or Six Sigma concepts and/or methodologies strongly preferred.
• Experience working with ERP systems; NetSuite is a plus.
• Operational experience in medical device, biologics or pharmaceutical industries is preferred.

Benefits

Here’s what Steri-Tek offers team members:

• Competitive base wage with annual bonus potential.
• Medical, dental, vision, life insurance, 401(k) + match, PTO and paid holiday.
• Growth potential – we are growing and want our team members to grow with us.
• Air-conditioning in the production and warehouse areas of the facility.
• On-site gym and shower facilities.
• The ability to make a difference for our customers and each other.