Field Operations Support Lead

Darkhive is a Defense Tech startup focused on advancing the application of robotics and automation in the public safety and defense sectors.

The Role:

We are seeking an experienced Field Operations Support Lead to join our team. In this position, you will be responsible for:

• Testing Darkhive hardware and software products.
• Submitting bug reports / tickets to development teams.
• Assisting in product documentation development.
• Coordinating product demonstrations for end-users during exercises, expo's, and company events.
• Assist in coordinating DoD exercise participation.
• Collaborate with cross-functional teams including Engineering, Program Management, and Business Development.
  

This role is on-site at our San Antonio HQ facility, no remote or hybrid opportunities for the position are available. Travel domestically and internationally up to 50% of the time is required.

Requirements

• San Antonio Local OR willing to relocate
• Part 107 Qualified
• 5+ years piloting drones
• 5+ years of experience in TAK family of systems
• ATAK, WinTAK, TAK Server
• 5+ years of experience with Government / DoD
• Excellent problem-solving abilities with ability to operate independently while improving current processes
• Ability to travel up to 50%
• Valid passport

Additional Preferred Experience

• Network certification (within last 5 years)
• Understanding of software development life cycle
• Software Tool Experience – JIRA, Confluence, Git
• Proficient in Linux
• Experience in the robotics, aerospace, or defense industries
• Active DoD Security Clearance

Process

• Phone Screen (30 minutes) - Get to know more about the company and tell us about your experience.
• Takehome / Project Review or example of work contributions
• Hire / No Hire - Video conference or in-person review of solution with opportunity to ask questions and meet the team

Benefits

Compensation: $70,000-160,000
The salary range for this position is an estimate that considers various compensation factors. The actual salary offer may differ based on factors such as work experience, education, training, critical skills, and business needs. Most full-time offers also include equity grants, which are a component of Darkhive's total compensation package but do not substitute for base compensation and benefits.

• Medical, dental, and vision insurance
• 401(k) retirement plan with 3% company contribution
• Unlimited Vacation with 10 paid holidays
• Relocation assistance (depending on role eligibility)
• 5 days of accruing yearly sick leave
  

Darkhive is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate about making autonomy accessible to everyone, we'd love to hear from you!