ECT Coordinator

Job Summary

Electroconvulsive Therapy (ECT) Coordinator is responsible for the total coordination of care for patients undergoing ECT therapy. This includes scheduling patients for their therapy, assisting with the procedure, operation and maintenance of ECT equipment, coordinating with physician/RN to start/educate new patients, as well as audits of patient records at the end of each month.

Essential Duties:

·         The gatekeeper to the ECT service, the initial point of contact for referring physicians, clinicians and/or patients

·         Completes intakes for outpatient referrals, facilitates and coordinates the scheduling of inpatient and outpatient consultations

·         Contacts insurance companies on each to determine eligibility, coverage and to initiate the authorization process

·         Coordinates single case agreements with out of network insurance carriers with utilization review plus other activities

·         Communicates with patients and families regarding insurance coverage, fees for services and financial responsibility

·         Assures that third-party authorizations are obtained prior to the continuation of care

·         Meets with patient and, or family members prior to first treatment and throughout ECT series to address inquiries, concerns, and/or questions, providing accurate and timely responses

·         Assists in accessing educational resources to the patient and family members

·         Participates in family meeting for discharge planning and ECT psychoeducation

·         Maintains ECT environment including equipment and supplies

·         Coordinates physician involvement, when appropriate

·         Coordinates inpatient and outpatient ECT scheduling with Unit staff

·         Coordinates patient care Post procedure

·         Provides ECT information, community referrals and customer service

·         Identifies and defines problem situations considering all perspectives in terms of scope and consequences and develops ideas and evaluates solutions to identified problems

·         Maximizes productivity by focusing on goals, purpose and priorities. Completes written reports and projects within appropriate time frames. Reviews tasks, sets priorities, and revises plans for effective time management.

·         Performs other duties as assigned.

Requirements

Education and/or Licensure – Bachelor’s Degree in Nursing or other medical field. Must possess current RN licensure in the State of Texas by the Nursing Board. ECT certification strongly desired. Must possess or obtain a valid CPR certification and SAMA training within 30 days of hire.

Experience – ECT experience desired. Prior psychiatric healthcare experience helpful.

Additional Requirements – None

Knowledge Skills and Abilities

§  Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; must be able to consistently meet deadlines; and finish all food preparation at specified serving time; must be flexible in work hours in order to meet patient and organization operating needs.

§  Must maintain self-control in volatile or hostile customer services interactions.

§  High school level reading and writing skills; acceptable oral and written communication skills along with legible handwriting.

§  Customer service skills in face to face interactions with dealing courteously with patients, the public, and other staff within the organization.

§  Use of appropriate social skills, including demonstration and respect for patients and staff; empathy toward patients; skills in teaching or assisting with activities of daily living helpful.

§  Must be able to work independently, in a result restricted physical environment for extended periods of time.

§  Skill to independently interpret reference materials to comply with law, rules, regulations, policies, procedures, etc.

§  Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines.

§  Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities.

Physical Requirements/Environmental Conditions

Perform the following with or without reasonable accommodations:

§  Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. 

§  Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly.

§  Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. 

§  Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. 

§  Light work most of the time, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently; and occasionally medium work, that is exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.

§  Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze.

§  Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another.

§  While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)