Clinical Supervisor - Waterloo Counseling Center

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinics, Waterloo Counseling Center, and TeleKind (telemedicine services). Read more about THA here: http://texashealthaction.org.

Come Join our Team! The Clinical Supervisor of Behavioral Health will have responsibility for the supervision of clinical casework and programmatic operations for Waterloo Counseling Center, perform quality assurance duties related to chart fidelity and grant compliance, and provide therapy to clients. The Clinical Supervisor will provide leadership to clinical staff, identify and encourage opportunities for professional growth and leadership, work with the Director of Behavioral Health Services to recognize and document client need in relation to new programming, and help implement new programming.

Core Functions:

Supervisory/Administrative- 50%

• Provide clinical guidance and facilitate collaborative thinking among clinical staff
• Provide clinical supervision of behavioral health clinicians
• Inspire and motivate clinical staff to meet performance criteria including hours of service per week, client outcomes, and others as identified and instituted
• Work with clinical staff to ensure they are securing CEUs, maintaining licensure renewal, and making progress toward being credentialed as providers on insurance panels
• Develop strategies to maximize insurance billings and expedite credentialing of therapists; support therapists and the Intake and Billing Specialist with issues around billing and credentialing
• Seek candidates, interview and hire staff therapists
• Prepare performance evaluations for clinicians
• Advise on and help support the intake process

Quality Assurance- 25%

• Perform Quality Management Procedures in accordance with policies and procedures and funders
• Ensure accuracy of data
• Attend meetings as needed to provide input regarding QM and programs
• Review and update the policies and procedures
• Assist with reporting; prepare and submit program reports to funders

Clinical/Client Service- 25%

• Deliver individual, group, family, and couples counseling to clients
• Keep client files in accordance with policies and procedures and funders

Requirements

Your previous work, life, and education must include:

• Master or Doctorate degree with licensure as an LPC or LCSW in the state of Texas required

• Minimum two years of experience as a licensed clinician including supervisory experience of licensed therapists or master’s level students in an agency setting required

• Knowledge and experience regarding appropriate procedures regarding ethics, crisis situations, client files and paperwork requirements, reporting abuse and neglect, and handling of subpoenas required

• Ability to maintain clear professional and personal boundaries required

• Ability to self-direct and manage multiple responsibilities required

Your previous work, life, and education ideally include:

• Knowledge and experience working with gay, lesbian, bisexual, transgender, gender non-conforming clients and those affected by HIV/AIDS preferred

Applicant Information

• If selected for this position, proof of COVID-19 vaccination will be requested prior to offer of employment.
• Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
• The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

About Waterloo Counseling Center

Founded in 1983, during the AIDS crisis, Waterloo Counseling was originally created to provide non-judgmental counseling to a marginalized gay population. Today, Waterloo has grown into Austin’s leading LGBT+ counseling center, providing mental health services with open arms and an open mind. Waterloo is dedicated to providing services to those who need it despite their financial situation. We offer a sliding scale option to those who are uninsured. On January 1, 2021 Waterloo Counseling Center became a part of Texas Health Action.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development