Clinic Operations Director

Yoakum Community Hospital is seeking a Direcgtor of Clinic Operations to join our busy and thriving medical clinic. This represents a unique opportunity for someone interested in country living in a beautiful, family-friendly community.

Position Summary: Responsible for managing and directing the operations and performance of the rural health clinic.

Nonperformance Requirements: Supervises Clinic support staff. Works cooperatively and effectively with the physicians and mid-level providers as well as all Hospital staff. Represents the Hospital well in all interactions with patients, visitors, and the public.

Yoakum Family Practice has six (6) providers.

• There is one Clinic location with 21 exam rooms and two (2) procedure rooms.
• There are 23 staff members.
• Yoakum, Texas is a small town of approximately 5.800 in South Central Texas and is located under two (2) hours from Houston, Austin, and San Antonio.

Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:

Graduate of an accredited college with a bachelor’s degree preferred.

7+ years of progressive management experience in a private practice or medical group setting required.     

Qualification Requirements: Ability to work in a fast-paced office environment with a high workload volume and tight deadlines. Demonstrate teamwork, ethical conduct, and effective communication.

Essential Duties & Responsibilities

• Supervise and direct the work of all non-physician staff in the clinic.
• Recruit, train, terminate, and conduct performance reviews of non-physician staff.
• Identifiy, recommend, and implement practice needs: staffing, services, equipment, and facilities.
• Physician/management meetings: establish agenda in consultation with physicians/advanced practice providers; prepare data for meeting; contribute to decision-making
• Interpret management reports/explain reports to physicians and advanced practice providers.
• Monitor and modify, as appropriate, processes to enhance quality patient care and maximize patient satisfaction.
• Develop and implement operational policies and provide training and development to staff to maximize performance.
• Support and implement organizational technology changes.
• Assist in strategic planning for growth and expansion of services as based on community need.
• Review and approve staff schedules, vacation, and overtime.
• Responsible and accountable for billing and collection activities
• Maintain overhead and collection percentages within best practice industry standards
• Monitor tasking, patient denials, and front end edits to ensure efficiency of revenue cycle management function.
• Assist with practice marketing with patients; referring practices; with local businesses; and industry.
• Conduct monthly clinic staff meetings.
• Comply with federal, state, and local agency guidelines. 
• Comply with all Equal Employee Opportunity (EEO) responsibilities and requirements.
• Empower employees. Recognize and reward employee contributions within Hospital guidelines.
• Ensure that all compliance with infection control and safety policies and procedures are monitored and maintained.
• Participate in coordinating physician information for updating credentialing for insurance carriers and contracts.
• Cooperate with financial department staff in conducting analysis, completing reports or other special projects.
• Participate in preparation of the annual operating budget.
• Manage practice within budgetary guidelines.
• Determine economic aspects of equipment, facility, and new service decisions.
• Attend managerial-level and other educational programs.
• Assure all tasks performed are in compliance with related State and Federal guidelines, rules and regulations.

Benefits

EMPLOYEE BENEFITS

At Yoakum Community Hospital we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including tuition reimbursement, a generous PTO allowance, and a great company culture.

Comprehensive health and welfare benefits package is offered as part of total compensation.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA) and 401(k) matching
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Flexible spending account and other benefits

YCH is a drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.