Business Development Liaison

• Responsible for creating new referral sources.
• Ensures strategic branding.
• Promotes and motivates marketing and other key staff in referral and admission development.
• Prepares and makes program presentations to agencies, prospective referral sources, local community officials and other influential key to the success of defined community liaisons programs.
• Monitors referral/admission/discharge statistics and analysis to integrate required plan adjustments with marketing.
• Ensure that administration maintain up to-date key account records including background, contact history, objectives, referral trends, etc.
• Ability to develop an adequate knowledge of State, Federal and other regulatory requirements related to the facility.
• Maintain up-to-date information, as needed, on specifically assigned competitors including pricing, census, product information, and marketing strategies.
• Review Intake activity and daily to discuss adjustments as needed.
• Monitor competitive activity and report to team members and leadership.
• Participates in intradepartmental and interdepartmental activities directed at improving communication, coordination, and quality patient care.
• Initiate census recovery plans as needed.
• Maintain account list.
• Establishes good rapport and communicates well with persons inquiring about facility services.
• Provides customer services to referral sources.
• Schedules and conducts trainings/in-service for department and referral source.
• Other duties as needed.

Requirements

• Bachelor’s degree in Marketing or related field. Master’s degree preferred.
• Two year’s experience in a hospital environment.
• Strong customer service skills.
• Strategic problem solving with ability to adopt to change and /or uncertainty.
• Knowledge of regulatory standards, compliance requirements and hospital policies and procedures.
• Continuously strives to meet/exceed goals.
• Good written and Oral Communication.
• Attention to detail and understands market trends.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)