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Bilingual Warehouse Administrator

Charger Logistics Inc

Dallas, texas


Job Details

Full-time


Full Job Description

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.

We are currently looking to add a motivated individual that is able to work in a fast-paced environment to join our Warehouse team at our Dallas, TX location.

Job Responsibilities:

  • Respond to inquiries from customers and Customer Service regarding rush orders, inventory discrepancies, scheduling rework / builds.
  • Review customer orders received. Check for accuracy and completeness.
  • Interpret, manage and coordinate with the warehouse on any specific order requirements.
  • Plan then release orders to the Warehouse Team according to customer schedules and / or needs.
  • Arrange pickups for customers. Book appointments online via customer portals and email. Track all pickups to ensure they have occurred.
  • Update customers’ website portals for shipping and cancel date details.
  • Plan and book inbound delivery appointments. Assign drivers to doors for pick up and deliveries.
  • Manage customer on-site pickups, provide BOL’s and coordinate loading of orders with the Warehouse team.
  • Keep all parties informed, communicating issues, delays and options. Problem solve as required.
  • Sort, distribute and file shipping and receiving documents.
  • Confirm inventory with Inventory team, relay any issues with Customer Service, ensure timelines are being met and coordinate shipments to and from the warehouse and off-site facility. Resolve any issues and escalate if required.
  • Update system with inventory and sales order requests, returns and issues.
  • Report inventory discrepancies with inbound and outbound PO’s to Inventory and Customer Service.
  • Advise Inventory team of cycle counts, lost product and picking discrepancies.
  • Assist with planning staffing levels according to daily volumes and customer demands
  • Other duties as assigned.

Requirements

  • Related warehouse clerk or warehouse administrative experience is required.
  • Proficient in English & Spanish would be required.
  • Experience working with major retailers in a supply chain / logistics environment is an asset.
  • Invoicing and manpower resource planning experience are assets.
  • Ability to effectively communicate both verbally and in writing.
  • Ability to prioritize and manage conflicting demands.
  • Ability to work individually as well as part of a team.
  • Demonstrated time management skills.

Benefits

  • Competitive Salary
  • Healthcare Package
  • Growth Opportunities

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