Advising Associate

At Amarillo College, our mission is: Transforming our community and economy through learning, innovation, and achievement. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.

This is an exciting time to work for Amarillo College! We are seeking our next Advising Associate who will be all-in on our mission and who will provide guidance to students in their educational and career pathway.

Requirements

EDUCATION

Required: Bachelor’s Degree in Counseling, Social Work, Psychology, Education or another related field.

Preferred: Master’s Degree in (Education) Counseling, Social Work, Psychology, Education or another related field.

EXPERIENCE

Required: Three (3) years of experience working with the public on a professional level.

Preferred: Experience in a public-school setting and/or academic advising higher education.

JOB DUTIES & RESPONSIBILITIES

• Advise students regarding degree requirements, career options, employment possibilities, and transfer issues. Work with department chair to increase completion, graduation, and transfer.
• Evaluate individual education plans and degree plans as required by state stature for students.
• Assist students in the registration process utilizing AC institutional software, and work retention alert items for students to enhance student completion and successful transfer.
• Participate in activities to recruit and retain students.
• Teach classes/seminars as requested by the Director of Advising.
• Participate in cross-training activities within the department or as directed by the Director of Advising.
• Support the continued implementation of the AC Advising Model, in keeping with the Amarillo College mission of Student Success.
• Provide timely and accurate communication to Advising Director and department chair regarding registration and transfer efforts.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

KNOWLEDGE, SKILLS & ABILITIES

• Ability to work well with a team or independently.
• Current Microsoft Office Skills (Word, Outlook, Excel and PowerPoint).
• Knowledge of proper spelling, grammar, punctuation, and sentence structure of written materials.
• Proficient Communication Skills (Interpersonal, Verbal, and Written).
• Strong Organizational and Collaboration Skills.
• Effective Presentation Skills and Task Prioritization.
• Ability to handle stress and remain calm.
• Maintain a high level of professionalism at all times, especially when dealing with resistance or hostility, and to provide an exemplary level of customer service to all internal, external customers, vendors, community leaders, etc.

Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.

Salary: Amarillo College - Salary Schedules (actx.edu), Pay grade 10 (salary is determined by Human Resources based on education, work experience and internal comparisons).

Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed.

Work Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary).

Work Environment: This position operates in a professional office environment, routinely uses standard office equipment (i.e. computers, phones, copy and fax machines, filing cabinets) and is in a high traffic area with continual interruptions. Software commonly used includes Microsoft Office, Colleague, Business Objects, and various other educational applications.) Work may also be performed outside of the office and with little to no supervision.

Commitment Statement: Amarillo College is dedicated to building a workforce that embraces a wide range of backgrounds and experiences, fostering a culturally aware team at every organizational level. Our goal is a faculty and staff that mirrors the distinctiveness of our community and is continually enhancing their skills and knowledge to better serve our entire student population.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.

Benefits

Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution. Amarillo College Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. We also offer a generous holiday schedule, Amarillo College - Amarillo College Schedule and Holidays (actx.edu)