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Admissions Coordinator Full-Time Day

San Antonio Behavioral Health

San Antonio, texas


Job Details

Full-time


Full Job Description

Employee will work a mix of weekend and weekday days (no nights).

The Admissions coordinator will conduct precertification with insurance companies for authorizations, as well as:

  • Assisting with client queries and admissions procedures.
  • Managing the admissions and onboarding for the hospital.
  • Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures.
  • Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
  • Organizing and inputting information to databases.
  • Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible.
  • Answering application and enrollment inquiries from the public.
  • Meet with patients/ contact patient guardian to complete initial patient registration to ensure accuracy of patient demographics.
  • Document appropriately gained legal authority to communicate with family members to gain collateral information as it relates to patient demographics through ROI.
  • Inventory of patient belongings as they are presented to admissions department. This includes labeling items, completing valuables list and labeling storage bins.
  • AIS data entry for (un)scheduled patients presenting to facility for assessment.
  • Build chart with admissions paperwork – including labeling of medical record, printing off new forms.
  • Handling phone calls and emails from prospective parents, students, patients, or clients.
  • Planning and coordinating with the admissions team about events and other important dates.
  • Maintaining excellent front-of-desk relations with clients and customers.
  • Maintaining relevant records and documentation as required by the job.
  • Performing other work-related duties as assigned, such as project planning and general administration.
  • Upholds the Organization's ethics, values and customer service standards.

Requirements

Education – High School Diploma required.

Experience – Minimum of 2 years customer service or combination of education and experience required. Experience in behavioral healthcare setting, phone triage, tele-health or case management, clinical preferred.

Required Licenses – None required.

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401K Retirement Plan
  • Healthcare Spending Account
  • Dependent Care Spending Account
  • PTO Plan with Holiday Premium Pay
  • Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
  • Short and Long-Term Disability (with additional buy-in opportunities)

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