Tourism Assistant

The Town of Farragut has a reputation for high standards, and this applies to our workforce as well as our vision for the community. We thrive on professionalism and integrity, and genuinely enjoy serving the community. The Town is seeking applicants for a part time Tourism Assistant.

Regular work schedule includes nights and weekend availability for special events. The position will not exceed an average of 29 hours a week.

The rate of pay starts at $18.54 per hour, eligible for overtime.

This position is grant funded and expires 10/31/2026.

The Town offers a competitive benefit package that includes:

• Paid Time Off (Paid Holidays, Annual Leave and Sick Leave)
• Park and Recreation Discounts
• Student Loan Repayment Options

General Definition of Work

Performs moderate professional and administrative work in the development and implementation of plans and programs to attract and sustain cultural tourism and business in the Town of Farragut. Work involves implementing goals and processes under the direction of the Tourism Manager.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

• Performs reception duties for the Campbell Station Inn/ Welcome Center including:
• Greeting visitors and guests
• Assists with information inquiries
• Assist with rental space requests, set up, and tear down
• Assists with planning and attending events; nights and weekends are required
• Maintain event based databases including Participation, Sponsorships, feedback.
• Assist with sourcing and tracking sponsors for events
• Maintain and organize event supplies, decorations, and rental equipment.
• Assist with Tourism programming implementation and preparation
• Assist with inventory management for gift shop, tourism promotional items, brochures, and other collateral.
• Distributes program, event, and rental informational marketing materials.
• Assists with Tourism communication strategies including: Newsletters, collateral distribution, etc.
• Works with local hotels, businesses, and organizations to unify local, regional, and state-wide efforts to promote natural, cultural and heritage tourism.
• Responds to citizen requests and concerns.
• Performs other duties and coordinates other projects as assigned.

Knowledge, Skills, and Abilities

Basic knowledge of tourism policies, practices and procedures; thorough knowledge of writing and editing techniques required to prepare reports and related documents; general knowledge of town programs, policies and structure; previous experience with event planning and logistics, some knowledge of first aid methods and necessary safety precautions to be used in recreation work; thorough skill researching and organizing data; some skill operating standard office equipment, hardware and software; some skill operating standard tools of the trade; ability working closely with various citizens, committee and staff members; ability to make arithmetic computations using whole numbers, fractions and decimals; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with associates, elected officials, local businesses, the media and the general public.

Minimum Qualifications

Associates degree with coursework in tourism, event planning, hospitality or related field or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this position.

Requirements

Physical Requirements

This work requires the occasional exertion of up to 50 pounds of force; work regularly requires walking, sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires standing and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Ability to work nights and weekends for programs, events and tourism promotion as scheduled.

CPR/First Aid/AED certification within one year.

Valid driver's license in the State of Tennessee.

Pre-Hire Required Screenings

Background Check

MVR Check

Drug Screen-Non DOT

Benefits

The Town offers a competitive benefit package that includes:

• Paid Time Off (Paid Holidays, Annual Leave and Sick Leave)
• Park and Recreation Discounts
• Student Loan Repayment Options