Warehouse Manager

Company Overview: 

Skin Clique, founded in 2018 by Dr. Sarah Allen in Charleston, SC, has carved out a niche in providing in-home, on-demand medical aesthetic services across the nation. Our commitment to delivering top-quality, medical-grade treatments and complementary skin care products, all within the comfort of our clients' homes, truly sets us apart. Currently, Skin Clique partners with >500 providers in 41 states, and our goal is to expand our provider team to over 1,000 in the next year. Skin Clique offers its patients luxury, innovation in skincare, and exceptional customer experience. Skin Clique Team Members are committed to delivering quality while consistently striving to remain ahead of the curve.  

About the Position:  

Skin Clique is seeking a skilled Supply Chain and Logistics Manager to oversee the daily operations of our supply chain and logistics department. This pivotal role involves implementing efficient processes and practices to optimize inventory management and streamline operations. The Supply Chain and Logistics Manager will be responsible for formulating strategies, enhancing performance, procuring resources, and ensuring compliance within the organization's supply chain and logistics functions. 

The ideal candidate will lead a dedicated warehouse team, providing guidance and mentorship to drive excellence in customer service and operational efficiency. Reporting directly to the Chief Finance Officer, the Supply Chain and Logistics Manager will play a crucial role in maintaining warehouse compliance, efficiency, and best practices. 

Reports directly to the Chief Finance Officer 

Job Duties and Responsibilities: 

 Operations 

• Execute strategic and operational objectives established by the CFO. 
• Develop and implement strategies to improve operational efficiency and achieve cost-saving goals. 
• Oversee all operational activities to ensure cost-effectiveness and adherence to standards. 
• Design, enhance, and manage systems to optimize access, service distribution, and coordination. 
• Manage inventory planning, procurement, and warehouse operations. 
• Ensure compliance with legal and quality standards, conducting necessary checks and audits. 
• Utilize financial data to enhance profitability and manage department budgets and forecasts. 
• Lead recruitment, training, and supervision of staff to maintain high performance levels. 
• Collaborate with the operations team to enhance the quality of customer service and patient experience. 

Supply Chain and Inventory Management 

• Develop and execute strategic plans for logistics, warehouse management, transportation, and customer service. 
• Optimize the entire order cycle, from procurement to delivery. 
• Liaise with suppliers, manufacturers, retailers, and consumers to negotiate terms and ensure seamless operations. 
• Monitor stock levels, delivery times, transport costs, and overall efficiency. 
• Arrange warehouse layout, goods cataloging, route planning, and shipment processing. 
• Establish and maintain performance metrics, analyzing data to drive continuous improvement. 
• Ensure compliance with relevant laws, regulations, and quality standards, including ISO requirements. 

Office Management 

• Ensure adherence to company policies and security protocols. 
• Manage the office budget and monitor expenditures. 
• Streamline office operations and procedures to enhance efficiency. 
• Optimize office layout, equipment, and supplies for maximum productivity. 
• Develop and oversee processes for mail handling and distribution. 
• Manage office assets, insurance policies, and vendor contracts. 
• Address employee inquiries related to office management issues. 

Requirements

• Bachelor's degree in Business, Operations Management, or related field; advanced degree (MHA or MBA) preferred.  
• Proven experience as a Logistics Manager or similar role, with 3-5 years of team supervision preferred. 
• Strong project management skills and a track record of successful execution. 
• Proficiency in organizational effectiveness, operations management, budgeting, and forecasting. 
• Knowledge of business and financial principles. 
• Excellent communication and leadership abilities. 
• Demonstrated ability to lead and motivate teams. 
• Strong analytical, problem-solving, and organizational skills. 
• Ability to work independently and manage multiple projects effectively. 

Benefits

• Competitive salary and performance-based bonuses.  
• Comprehensive healthcare benefits package.  
• Opportunity to work in a dynamic and innovative aesthetics company.  
• Collaborative and inclusive work environment.  
• Professional development opportunities to enhance skills and stay up-to-date with industry trends. 

Skin Clique is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.