Senior Product Trainer

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.

We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.

So, what are the benefits?

• Healthcare plans, tailored by you, and a supportive employee assistance scheme. 
• Discounts and savings on everything - Pizza! Movie Tickets! Hotels! Car Rentals! And so much more. Partnered with leading brands like Costco and DisneyLand with TriNet perks.
• Quick, easy access to all your information via TriNet Mobile App – healthcare, perks, earnings, PTO and more.
• 401(k) with options for employer matching and profit share.
• Accrue 144 hours PTO annually.
• Variety of social events across the year, from Summer and Winter parties to EDI events and Charity days.
• Career advancement opportunities within a rapidly growing organisation. We are currently building a brand-new modern office right here in Greenville, due to open in 2025!
• Recognised as one of the Best Companies to Work for in the UK, by Best Companies™.

About the role

Join our product training team where you will deliver training to security installation companies, distributors and end users. Training is provided at the customer’s premises or a suitable locations booked by Paxton. The role will be based out of Greenville, SC, with travel to surrounding areas in Georgia, North Carolina, and South Carolina.

Deliver high-quality technical training sessions for installers both virtually and in-person across multiple sites, such as Paxton offices, Distributor venues, or installer premises, as well as virtual

• Lead hands-on training seminars and sessions, hosted by Paxton.
• Create engaging training sessions, courses and materials for training sessions and seminars.
• Regularly review training materials and eLearning modules to ensure they are up to date, effective and clear, updating as needed for  product changes or releases.
• Create and develop new eLearning courses to support product launches, feature releases, and business requirements.
• Ensure training equipment is well-maintained, regularly updated, and prepared sufficient literature.
• Collaborate with Regional Sales Managers to organize, promote, and deliver Paxton-hosted training sessions. Support identifying sales opportunities and deliver feedback gathered during training.
• Administrate and update Paxton's CRM system, managing installer bookings for training sessions and updating information post-training.
• Manage Paxton's Learning Management System (LMS), enrolling users, providing troubleshooting and user support.
• Assist in the preparation, setup, and execution of exhibitions and roadshows.
• Stay updated on product changes, updates, and developments.
• Provide monthly reports summarizing individual successes, opportunities, and additional insights.
• Ability to commit to travel requirements to attend training events, across the country.

What are we looking for?

• Excellent verbal and written communication skills,
• Previous experience delivering, technical training, both in-person and virtually.
• Experience in creating training content, eLearning content and materials.
• Due to the travel requirements but you will need to hold a valid clean drivers license.

 The right attitude is more important to us than your skills or experience. If you’re excited about a role but your existing experience doesn’t match up with every element of the job description, we encourage you to apply anyway.

We want to collaborate with you and hear your ideas, most of all, we want people to enjoy the journey with us. Take a look at what our team thinks of working here https://www.youtube.com/watch?v=8WH7Pi3--zc

Requirements