Lead Parts Associate

About Us:

Optimum RV is a leading dealership known for providing high-quality recreational vehicles and exceptional customer service. We are seeking a knowledgeable and customer-focused RV Parts Associate to join our team and assist customers in finding the right parts and accessories for their RV.

Responsibilities:

Parts Associates provide excellent customer service at the Parts counter. The primary duties will include:

·        Assisting customers in identifying and locating RV parts and accessories.

·        Providing detailed information and recommendations on parts, accessories, and related services.

·        Processing parts orders, including special orders and warranty parts.

·        Managing parts inventory, including receiving, stocking, and organizing parts.

·        Maintaining accurate records of parts transactions and inventory levels.

·        Collaborating with the service department to ensure timely availability of parts for repairs and maintenance.

·        Handling customer inquiries and resolving issues in a professional and courteous manner.

·       Keeping the parts counter and showroom clean, organized, and well-stocked.

·       Adhering to all safety protocols and company policies.

·       All other responsibilities as assigned.

Requirements

Minimum Qualifications:

·        Proven experience in a parts counter or similar customer service role, preferably in the automotive or RV industry.

·        Strong knowledge of RV parts, accessories, and systems.

·        Excellent customer service and communication skills.

·        Ability to identify and locate parts using catalogs, computer systems, and other resources.

·        Strong organizational skills and attention to detail.

·        Proficiency in using parts management software and computer systems.

·        High school diploma or equivalent.

Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.

Essential Characteristics:

Reliable: We do what we say we're going to do, when we say we're going to do it... every time.

Humble: We are trainable, coachable, and confident... not arrogant.

Hustle: We are self-motivated, driven and never satisfied.

Team Player: We are stronger as one. We help each other, regardless of department or position.

Loyalty: We are committed to the success of the company through ups and downs because this is our career.

Benefits

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay