Event Staff (part-time) (Ushers, Ticket taker, & Guest Services)

We are looking for dynamic team members who have a passion for customer service and live entertainment and enjoy creating unforgettable experiences for our guests.

Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! Must work a minimum 2 shifts every month.

Bon Secours Wellness Arena Event Staff assists in several guests service areas including

• Perform tasks of Ticket Taker, Security, Ushering, Greeter, Guest Services, and Crowd Management
• Provide exceptional front-line guest service throughout the event
• Safely and accurately assist guests with entry, seating, and other destination points throughout the venue.
• Remain focused during high-crowd activity always ensuring guest safety and crowd management
• Keep aisles and egress areas clear, clean, and safe at all times
• Work with supervisors to identify and resolve issues
• Stand or sit alertly at established checkpoints and actively assist guests and secure restricted areas.
• Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc.
• Many tasks involve maneuvering stairs repeatedly and standing for extended periods at a time;
• Most tasks involve exposure to loud noises and low-level lighting during some point throughout work activity; Also possible exposure to extreme temperatures (hot or cold)
• Most functions/tasks involve exposure to crowds while performing job tasks.
• MUST: Enjoy the energy and excitement of live sports and entertainment involving large crowds
• MUST: be comfortable with basic technology - comfortable navigating websites for monthly scheduling, regular email communications, and mobile app usage for timekeeping.

WE'LL BE HIRING MULTIPLE STAFF UNDER THIS ANNOUNCEMENT

Greenville Arena District is committed to the full inclusion of all qualified individuals. As part of this commitment, Greenville Arena District will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 864-241-3800.

Requirements

• At least 18 years old with a High School diploma or equivalent GED
• Two (2) years of customer service experience gained through employment, internship, and/or volunteering, preferred
• Outgoing, Reliable, Dependable, Dependable and Dependable
• Available to work a flexible schedule including nights, weekends, and holidays
• Outgoing, approachable, and seeks opportunities to engage our guests. Understands and practices Excellent Customer Service
• Enjoy the energy and excitement of live sports and entertainment events with large crowds
• Ability to remain calm, composed, and focused during high activity, (noises, crowds, and low, high, and inconsistent lighting)
• Ability to remain alert to surroundings and be proactive to potential concerns; Able to think quickly under pressure

Benefits

Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! (must work a minimum 2 shifts per month)

Pay Frequency: Bi-weekly; Direct Deposit required.

Hourly Rate: $11.25 per hour FLSA status: non-exempt

Work Shift:

• Shift: average 6 hours per event
• Times/Days: varies; primarily evenings/nights during week; all day on weekends; a few day shifts during week (M-F) are also available; many shifts begin after 5:30pm
• Minimum: Must be available to work at least 2 shifts every month

**Important note- Duplicate applications to the same job announcement may be disregarded by the system. If you need to update your application, please contact HR@bswarena.com for assistance.

Greenville Arena District actively fosters a diverse and inclusive working environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.

We realize that it takes time and effort to go through our application process and we thank you for considering us as a potential employer! We kindly ask for no phone calls to further your application process. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you in advance for adhering to this request.