Front Desk Agent - Holiday Inn Express

Holiday Inn Express hotel located in Middletown, RI at 855 W. Main Rd. is looking for a Front Desk Attendant.

We want you to join our team at the Holiday Inn Express as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a IHG Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Holiday Inn Express. This is an exciting opportunity if you are interested in developing your professional skills.

Pay: $17-$17.50 Per Hour

Refer a friend once you join and earn up to $500!!!

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Shifts: Open Availability, Weekends are a Must

Job Types: Part-Time and Full- Time

Keywords: Hotel, Hospitality, customer service, front desk

Requirements

• Customer Service Experience
• Hotel Experience is a plus but NOT necessary
• Attention to detail
• Reliability

Benefits

• 401K Matching
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training