WES CARE Program Director

The Philadelphia Model: Addressing serious mental illness (SMI) in long-term care (LTC) will provide highly structured therapeutic residential behavioral healthcare and treatment for frail adults who are eligible for skilled nursing level of care who also have serious mental illness and who have reached maximum benefit from the mental health resources available elsewhere in the community or hospital. The program philosophy is to create a welcoming, safe, and supportive environment where frail older adults with SMI that may include other complex behavioral health needs and/or prior criminal history – and need long-term skilled nursing services – can receive the care and services needed to address their holistic needs free of stigma. A multidisciplinary team will provide both long-term care and behavioral health services in this integrated program. All team members will adhere to the WES CARE philosophy of Diversity, Equity and Inclusion and adhere to the mission to promote total wellness and provide high-quality residential health services to culturally diverse populations through a combination of compassion, innovative thinking, nimble and adaptive strategy, and engagement with clients, staff, and provider partners.

 GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:

The Program Director for The Philadelphia Model will direct an inter‐disciplinary care team and consult with the Program Psychiatrist, Nurse Practitioner, and staff regularly regarding new admissions, residents’ individualized treatment/care plans, and related matters for the purpose of assuring quality of care, reviewing treatment goals, and coordinating day‐to‐day functions. Will provide day‐to‐day supervision including the coordination and delegation of work/assignments and be responsible for promoting and evaluating professional development and staff coverage.

The Program Director will monitor electronic medical records (EMR) for completion of clinical services and ensure regulatory compliance for the nursing home and related federal, state, and local regulations for behavioral health providers, as well as departmental and county policies and procedures. The Program Director will interact and interface between the nursing home, clinicians, CCEQ, and participants to resolve any clinical or regulatory concerns at the lowest level and will perform other duties as assigned.

The Program Director is responsible for the overall administrative, programmatic, clinical, and fiscal operations of the program through appropriate delegation of duties. The Director will manage the fiscal operations of the program including budget preparation, planning and management. The Director supervises all administrative staff and coordinates their functions within the program. The Director shall plan, develop, and implement new projects and program expansions. The Director shall coordinate the plans for various regulatory and government inspection

 ESSENTIAL & CORE FUNCTIONS:

1.      Comply with all program requirements of The Philadelphia Model and perform all duties and responsibilities at the designated program location(s).

2.      Works collaboratively with the Nursing Home Administrator to ensure compliance with all applicable regulations as it pertains to providing care and services to the residents residing in the Nursing Home.

3.      Provide day‐to‐day supervision, including the coordination and delegation of work, assignments, and schedules, ensuring staff levels are maintained per program per patient day requirements.

4.      Effectively supervises an inter‐disciplinary team; confers with staff regularly regarding clinical techniques used, resident progress, and related matters for the purpose of promoting and evaluating professional development and assuring quality of care, as well as reviewing work in progress.

5.      Conducts regular case conferences with the Program Psychiatrist, Nurse Practitioner, and team members for supervision and consultation; reviews electronic medical records and selects cases for discussion; supervises staff in assessing physical, social, and emotional causes of problem behavior, mental or emotional disorders, and on‐going substance use, and in developing and modifying treatment and approves alternative plans; supervises consultation activities of employee.

6.      Conducts staff meetings and provides new hire department orientation and training with Nursing Home Administrator.

7.      Evaluates work performance; assists in disciplinary proceedings. Provides written performance evaluations of unit staff in accordance with agency policies and procedures.

 8.      Responsible for ensuring that medical records for patients are in full compliance with clinical policies, federal and state laws, and regulations at all times; will review medical records to ensure compliance.

9.      Participates in community outreach and public relations activities.

10.  Completes weekly, monthly, and quarterly programmatic reports as required.

11.  Continues professional development through in‐service education, workshops, conferences, and self‐study necessary to maintain current knowledge applicable to the position.

12.   Ensures existence and promulgation and mission of the unit in keeping with the agency mission statement.

13.  Maintains and updates unit policy and procedure manual for the operation of the department.

14.  Manages and maintains the budget of the department.

15.  Maintains professional image in manner and dress.

16.  Treats patients, staff, and visitors courteously and with respect and professionalism.

17.  Demonstrates an alert, sensitive & supportive attitude with residents, families, employees & management.

18.   Conveys instructions, direction and information appropriately demonstrating effective social and communication ability.

19.   Perform other duties as assigned.

Requirements

EDUCATION & EXPERIENCE:

A master’s level clinical leader from an accredited college in nursing, mental health, counseling, psychology, or related field (with a specialty in nursing/health administration, nursing/counseling education or clinical specialty in human services) is required. 5-10 years’ direct clinical experience required preferably with the frail older adult with Serious Mental Illness population. 3 years’ experience in a supervisory position required. Previous experience working in a long-term care facility and current licensure or certification as a clinical professional desired. Must meet all Department of Health (DOH), Department of Behavioral Health & Intellectual Disability Services (DBHIDS) and Community Behavioral Health (CBH) education and experience guidelines. Bilingual capabilities a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability