Staffing/Scheduling Coordinator

The Staffing Coordinator plays a pivotal role in the success of the organization by efficiently dispatching Home Health Aide, Certified Nursing Assistants and Licensed Practical Nurses to perform patient care.  These clinical resources provide patients with personal care assistance and home support in an effort to maintain a clean, safe environment for the elderly or convalescing patient, allowing them to remain in their own home.  If you enjoy making a significant difference in the lives of others and believe strongly in customer service excellence, we want to hear from you.

See what it's like to work for KeystoneCare: https://www.youtube.com/watch?v=DyEH9buz_Vc

KeystoneCare is an Equal Opportunity Employer

Primary Job Responsibilities

• Works closely with RN Case Managers who request home health aide services for their patients.
• Efficiently fulfills staffing requests in a timely manner considering staff productivity, geography, skillset, patient care plan needs and preferences.
• Communicates staff assignments and schedule changes to patients and care team members.
• Handles concerns and calls from clients and resolves matters in a timely and efficient manner.
• Ensures compliance with agency policies and departmental procedures.
• Manages schedules for employees and makes sure that employee hours are accurately reflected for payroll and billing.
• Proactively communicates recruitment needs to the staffing supervisor
• Provides guidance to Home Health Aide staff during orientation, competency and performance evaluations; ensures that staff are all performing at the highest level to achieve the desired results for our patients and families and addresses concerns with performance in an effective and timely manner.
• Participates in on-call rotation

Requirements

• 3 + years of home care scheduling experience required that included recruitment, selection and ongoing supervision of home care staff.

• Must be able to multi task in a fast paced environment and communicate effectively.
• Excellent customer service skills and proven ability to work with healthcare professionals, patients and their families responding to time-sensitive needs
• Dedicated self-starter who can work both independently as well as collaboratively as part of a team of healthcare professionals.
• Proven technology skills and experience using an electronic documentation system.
• Proficient in Microsoft computer products including Word, Excel and Outlook (computer test will be given upon interview)
• Proof of COVID-19 Vaccination or an approved Medical or Religious exemption.
• Proof of Influenza (Flu) Vaccination or an approved Medical or Religious exemption.

Benefits

• Accrued Paid Time Off
• Paid Holidays
• Medical, Dental, Vision, and Aflac plans available
• $25K Company Paid Life Insurance Policy
• Retirement plan with discretionary employer match
• Lunch provided daily