Software Release Coordinator

About TherapyNotes

TherapyNotes is a national leader in behavioral health Practice Management and Electronic Health Records (EHR) software. Our software-as-a-service (SaaS) solution is at the forefront of innovation, seamlessly integrating patient scheduling, billing, documenting, and managing telehealth sessions, enabling clinicians and practice managers to focus on what matters most: quality patient care.

At TherapyNotes, we are a growing team of passionate and talented individuals. Our team thrives on collaboration and innovation, continually pushing the boundaries of what EHR software can do. We pride ourselves on our ability to adapt to the ever-evolving landscape of healthcare and technology, staying at the forefront of industry trends.

We believe in pushing each other to learn and solve complex problems, fostering an environment where your skills and expertise will flourish. Together, we are shaping the future of behavioral health software, making it easier for clinicians to provide the best possible care to their patients.

If you are passionate about technology, mental health, and making a difference, TherapyNotes is the place where you can realize your potential.

Description
The Software Release Coordinator will implement the release processes which includes merging source code, verifying builds, and deploying to multiple environments for several SaaS applications. Collaborate across functional project teams including Product, Development, QA, and DevOps as required to successfully deliver releases to production in a timely manner.

Responsibilities

• Perform Quality Assurance and User Acceptance Testing deployments in preparation for production releases.
• Perform product deployments during designated off-peak hours.
• Control release of application features in Quality Assurance, User Acceptance Testing, and Production environments.
• Verify and perform source control merges for changes in multiple repositories.
• Monitor release builds for multiple applications.
• Verify required deployment tasks are documented for the release. 
• Monitor pre-release tasks and tickets required for deployment.
• Maintain release documentation.
• Use release management system to track and transition tickets through the release process. 
• Assist in planning and communicating the release calendar by working closely with a cross-functional group of representatives.
• Assist Product Owners in identifying and managing inter-dependencies and timing concerns to ensure seamless delivery.
• Assist in organizational release readiness by working with the various technical and business departments.
• Participate in release meetings, release readiness reviews, go/no-go meetings, and retrospectives.
• Maintain documentation related to procedures on the build and release processes.

Requirements

• 2+ years of experience in software release processes for enterprise SaaS applications preferred.
• Detailed understanding of deployment, configuration, testing and release management processes based on agile software delivery principles.
• Experience with CI/CD pipelines including tools like Git, Octopus, and Jenkins, as well as monitoring tools like Kibana (Elastic) and DataDog preferred.
• Excellent verbal and written communication skills with the ability to coordinate release plans and dependencies to business stakeholders and technical personnel.
• Excellent organizational skills with the ability to prepare and implement releases across multiple environments
• Proficiency in Jira, Confluence, and/or other collaboration software systems preferred.

Competencies

• Communication - Communicates status and changes across multiple departments effectively.
• Coordination - Works across multiple departments to support releases and helps develops implementation plans.
• Organization - Follows policies and procedures, prioritizes and plans work activities, completes tasks correctly and on time, uses time efficiently.

Benefits

• Competitive salary - $55,000-$80,000
• Comp-time and flexible work hours
• Full health, life, disability, and dental insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

LI-Hybrid
LI-PL1

4/29/2024