QA Lead

Position: QA Lead

BMTX Overview

BM Technologies, Inc. (NYSE American: BMTX) - formerly known as BankMobile - is among the largest Banking-as-a-Service (BaaS) providers in the country, providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. It is focused on technology, innovation, easy-to-use products, and education with the mission to financially empower millions of Americans by providing a more affordable, transparent, and consumer-friendly banking experience. BM Technologies, Inc. is a technology company and is not a bank, which means it provides banking services through its partner bank. More information can be found at www.bmtx.com.

Our Mission

We are on a mission to financially empower millions of Americans by providing a more affordable, transparent, and consumer-friendly banking experience. And we are passionate about having fun while making an impact!

Job Description:

We are seeking a highly motivated and experienced QA Team Leader to join our growing Engineering team. The ideal candidate will have a strong background in managing the QA testing of full-stack software development platforms, including backend APIs, web, and mobile applications. Experience with automated testing and performance load testing is also desired. You will be leading a team of internal QA analysts and an offshore testing team.

This role requires exceptional communication skills, attention to detail, and a passion for delivering high-quality products to our customers.

Responsibilities:

• Manage a team of product testers and automated test developers.
• Interface with Product, UX Design, and Development teams to manage the testing of new features and products.
• Analyze system requirements and technical specifications, and work with your team to create thorough test plans and automated tests that cover all possible use cases and scenarios.
• Conduct end-to-end testing of features, focusing on functionality, performance, stability, and compatibility with legacy and third-party systems and partners.
• Develop test cases and action items based on critical thinking about end-user interactions and accessibility requirements.
• Manage the development of automated UX test cases using Selenium, Appium, and LambdaTest for web and mobile.
• Concurrently manage multiple testing projects and ensure that test plans are being executed and are on track according to schedules.
• Monitor updates to ADA accessibility compliance laws and guidelines, ensuring adherence to the latest standards.
• Troubleshoot product defects, identify root causes, and report clear and concise software defects with reproducible steps.
• Provide recommendations for enhancements and modifications to improve product quality and accessibility.
• Mentor team members and participate in cross-training sessions to share knowledge and expertise within the team.

Required Qualifications:

• 5+ years of experience as a QA Lead managing a team, with a focus on testing for web-based, mobile devices and APIs.
• Clear communicator (written and verbal) with the ability to write test plans, test cases, and communicate effectively with your team, developers, and stakeholders.
• Experience working with an offshore team is preferred.
• Strong analytical, technical, and problem-solving skills.
• Knowledge of programming and relational database concepts, HTML, CSS, and web-based browser functionality.
• Experience with defect tracking tools and cloud-based mobile device tools. Azure ADO, LambdaTest, and Postman are preferred.
• Experience with creating reporting and tracking dashboards.
• Education in Interaction Design, Human Factors, Universal Design, or equivalent experience is desired.
• Experience with Microsoft SQL queries and software development experience preferred.