Program Director

GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:

The Program Director for The Philadelphia Model will direct an inter‐disciplinary care team and consult with the Program Psychiatrist, Nurse Practitioner, and staff regularly regarding new admissions, residents’ individualized treatment/care plans, and related matters for the purpose of assuring quality of care, reviewing treatment goals, and coordinating day‐to‐day functions. Will provide day‐to‐day supervision including the coordination and delegation of work/assignments and be responsible for promoting and evaluating professional development and staff coverage.

The Program Director will monitor electronic medical records (EMR) for completion of clinical services and ensure regulatory compliance for the nursing home and related federal, state, and local regulations for behavioral health providers, as well as departmental and county policies and procedures. The Program Director will interact and interface between the nursing home, clinicians, CCEQ, and participants to resolve any clinical or regulatory concerns at the lowest level and will perform other duties as assigned.

The Program Director is responsible for the overall administrative, programmatic, clinical, and fiscal operations of the program through appropriate delegation of duties. The Director will manage the fiscal operations of the program including budget preparation, planning and management. The Director supervises all administrative staff and coordinates their functions within the program. The Director shall plan, develop, and implement new projects and program expansions. The Director shall coordinate the plans for various regulatory and government inspection

ESSENTIAL & CORE FUNCTIONS:

1.      Comply with all program requirements of The Philadelphia Model and perform all duties and responsibilities at the designated program location(s).

2.      Works collaboratively with the Nursing Home Administrator to ensure compliance with all applicable regulations as it pertains to providing care and services to the residents residing in the Nursing Home.

3.      Provide day‐to‐day supervision, including the coordination and delegation of work, assignments, and schedules, ensuring staff levels are maintained per program per patient day requirements.

4.      Effectively supervises an inter‐disciplinary team; confers with staff regularly regarding clinical techniques used, resident progress, and related matters for the purpose of promoting and evaluating professional development and assuring quality of care, as well as reviewing work in progress.

5.      Conducts regular case conferences with the Program Psychiatrist, Nurse Practitioner, and team members for supervision and consultation; reviews electronic medical records and selects cases for discussion; supervises staff in assessing physical, social, and emotional causes of problem behavior, mental or emotional disorders, and on‐going substance use, and in developing and modifying treatment and approves alternative plans; supervises consultation activities of employee.

6.      Conducts staff meetings and provides new hire department orientation and training with Nursing Home Administrator.

7.      Evaluates work performance; assists in disciplinary proceedings. Provides written performance evaluations of unit staff in accordance with agency policies and procedures.

8.      Responsible for ensuring that medical records for patients are in full compliance with clinical policies, federal and state laws, and regulations at all times; will review medical records to ensure compliance.

9.      Participates in community outreach and public relations activities.

10.  Completes weekly, monthly, and quarterly programmatic reports as required.

11.  Continues professional development through in‐service education, workshops, conferences, and self‐study necessary to maintain current knowledge applicable to the position.

12.   Ensures existence and promulgation and mission of the unit in keeping with the agency mission statement.

13.  Maintains and updates unit policy and procedure manual for the operation of the department.

14.  Manages and maintains the budget of the department.

15.  Maintains professional image in manner and dress.

16.  Treats patients, staff, and visitors courteously and with respect and professionalism.

17.  Demonstrates an alert, sensitive & supportive attitude with residents, families, employees & management.

18.   Conveys instructions, direction and information appropriately demonstrating effective social and communication ability.

19.   Perform other duties as assigned.

Requirements

EDUCATION & EXPERIENCE:

A master’s level clinical leader from an accredited college in nursing, mental health, counseling, psychology, or

related field (with a specialty in nursing/health administration, nursing/counseling education or clinical

specialty in human services) is required. 5-10 years’ direct clinical experience required preferably with the frail

older adult with Serious Mental Illness population. 3 years’ experience in a supervisory position required.

Previous experience working in a long-term care facility and current licensure or certification as a clinical professional desired. Must meet all Department of Health (DOH), Department of Behavioral Health & Intellectual Disability Services (DBHIDS) and Community Behavioral Health (CBH) education and experience guidelines. Bilingual capabilities a plus.

COMPETENCIES & PERSONAL CHARACTERISTICS:

1.      Knowledge: Understands duties and responsibilities, has necessary skill set and technical skills. Understands company mission/values.

2.      Decision Making: Uses effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions. Able to design, develop and modify programming.

3.      Relationship with Others: Demonstrates good rapport and cooperative working relationships; inspires confidence from patients, visitors, and staff by always performing in a highly professional manner and maintains a professional relationship with outside referral sources.

4.      Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.

5.      Communication and Interpersonal Skills: Communicate information to individuals or groups; clearly and concisely convey information orally or in writing to individuals or groups to ensure that they understand the information conveyed. Listen and respond appropriately to others. Ability to establish effective working relationships that foster organizational success.

6.      Quality of Work: Maintains high standards.

ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS:

1.       The individual is to be supervised by the Chief Clinical Officer.

ADDITIONAL RESPONSIBILITES:

Perform other duties and special projects as assigned.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL and MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job, the employee must be able to meet the physical and mental demands which may be strenuous at times. The employee must be prepared to work with uncooperative or aggressive residents.

At times, the employee will be required to stand, sit, walk, reach with hands and arms, stoop, kneel, crouch, or crawl for extended periods of time. The employee must occasionally lift, push, or pull light to medium objects up to 10 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Regularly, the employee will be required to talk, hear, and use hands.

While working in client areas, the employee could be exposed to environmental hazards and contagious diseases. Knowledge of hospital health, infection control, ethics, and de-escalation polices is essential to successfully perform the functions of this position. All employees must follow the WES Infection Control policy and all federal, state, and local infection control regulations. Flexibility and scheduling are also necessary to complete required duties.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability