Medical Receptionist

Align ENT & Allergy is currently seeking a dedicated and organized Medical Receptionist to join our team in the Vernose & McGrath division. As a Medical Receptionist, you will be responsible for providing excellent customer service to patients and ensuring the smooth operations of our practice. You will have the opportunity to work in a collaborative and patient-centered environment, contributing to our mission of delivering high-quality ENT and Allergy care.

Align ENT & Allergy is a reputable healthcare company that specializes in providing ENT and Allergy services. Our team of experienced medical professionals is dedicated to improving the health and well-being of our patients through personalized treatment plans and compassionate care.

Responsibilities

• Welcome and check-in patients, ensuring accurate entry of patient information into the electronic medical records system.
• Schedule and confirm patient appointments, coordinating with physicians and other staff members to optimize efficiency.
• Answer phone calls, address patient inquiries, and direct calls to the appropriate personnel.
• Assist patients with completion of necessary forms and obtain insurance information.
• Collect patient payments, process transactions accurately, and maintain proper documentation.
• Maintain and update patient records, ensuring confidentiality and accuracy.
• Coordinate patient flow to ensure a smooth experience and optimal use of resources.
• Collaborate with insurance companies to obtain pre-authorizations for medical procedures, as needed.

Requirements

• High school diploma or equivalent.
• Previous experience as a medical receptionist or in a similar customer service role.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Proficiency in using electronic medical records systems and basic computer programs.
• Knowledge of medical terminology and procedures.
• Exceptional customer service skills with a friendly and compassionate demeanor.
• Ability to work well in a team-oriented environment.
• Flexibility to adapt to changing situations and prioritize tasks effectively.
• Reliable and punctual with a strong work ethic.

Benefits

Health Benefits

Vision

Dental

401K

Paid Time Off