Human Resources Business Partner

About Us: 
Softheon is a dynamic and forward-thinking Software as a Service (SaaS) organization that is dedicated to ensuring affordable, accessible, and plentiful healthcare for every American. We are a pioneering force in the healthcare technology industry, driven by our mission to empower individuals and organizations with innovative solutions that transform the healthcare landscape. Our commitment to improving healthcare access and delivery is unwavering, and we are looking for top-tier talent to join our journey and contribute to our vision. 

If you're seeking an environment where your contributions are impactful and deeply valued, don't just join a company with ambition. Align with a purpose backed by a committed company. 

Our Company Culture: 
Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. 

At Softheon, our Mission is powering growth to make health more productive, intelligent, and successful. Our Vision is making healthcare affordable, accessible, and plentiful for every American. 

About the Role: 
As an HR Business Partner, you will serve as a strategic and operational resource for managers and employees, driving initiatives that enhance organizational effectiveness, employee engagement, and compliance. You will support all stages of the employee lifecycle, including talent acquisition, onboarding, performance management, and development, while providing HR expertise and fostering positive work relationships. Additionally, you will play a key role in mentoring managers and employees and assisting with the recruitment process, including participating in interviews as needed. 

Requirements

Key Responsibilities: 

Strategic Partnership: 

• Act as a trusted advisor to managers, providing guidance on performance management, employee relations, and organizational development. 

• Collaborate with leadership to develop and implement HR strategies aligned with organizational objectives. 

• Analyze HR data and trends to provide insights and recommend solutions that drive employee satisfaction and business results. 

Mentorship and Development: 

• Serve as a mentor to managers and employees, offering guidance to develop leadership capabilities and career growth. 

• Partner with managers to identify high-potential talent and create individualized development plans. 

• Lead efforts to foster a culture of learning, collaboration, and continuous improvement. 

Employee Lifecycle Management: 

• Support onboarding processes to ensure a seamless experience for new hires, including I-9 verification and HRIS setup. 

• Support performance management, providing tools and coaching to managers to facilitate employee growth and engagement. 

• Support offboarding procedures as needed by conducting exit interviews, managing offboarding processes, and tracking trends to improve retention. 

Talent Acquisition Support: 

• Assist with interview processes as needed, providing guidance on best practices and ensuring alignment with organizational values. 

• Collaborate with hiring managers and the talent acquisition team to identify and attract top talent. 

• Offer insights on candidate selection and support the creation of an exceptional candidate experience. 

Employee Relations and Engagement: 

• Partner with employees and management to resolve conflicts, foster positive relationships, and drive a culture of excellence. 

• Facilitate monthly check-ins with business units to address concerns, gather feedback, and align on goals. 

• Lead initiatives to improve morale, increase productivity, and build a sense of belonging. 

Policy Development, Compliance, and  Best Practice: 

• Develop, communicate, and update HR policies to ensure alignment with company values and compliance with federal and state laws. 

• Serve as the main source of truth for ever-changing legal requirements related to HR and payroll, ensuring the organization remains compliant. Stay informed on employment laws and regulations across multiple states and ensure policies reflect these complexities. 

• Act as a point of contact for HR compliance audits and ensure documentation meets legal and organizational standards. 

Payroll and Benefits Management: 

• Act as a backup for payroll processing, ensuring timely and accurate payroll runs during periods of primary payroll staff absence. 

• Assist with Open Enrollment, including coordination, communication, and support to employees during the benefits selection process. 

• Manage ongoing benefit administration, including troubleshooting employee inquiries and supporting benefit vendor relationships. 

Learning and Development: 

• Data Analysis and Reporting: 

• Maintain accurate HR records in HRIS, leveraging data to inform decision-making and improve HR processes. 

• Prepare reports on key HR metrics to identify trends and support strategic planning. 

• Use advanced HR analytics to forecast trends in turnover, employee engagement, and workforce planning needs. 

HR Project Management: 

• Lead or support HR initiatives, including M&A activities, change management, and special projects. 

• Spearhead efforts to enhance HR’s role in employer branding and internal communications. 

You Have: 

Education: 

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred. 

Experience: 

• 5+ years in an HRBP or HR Generalist role with demonstrated expertise in employee relations, performance management, and organizational development. 

• 3 + years experience in small to medium sized Tech or SaaS companies  

• 3+ years experience in payroll administration 

• 3 years working with an HRIS/HCM  (Paylocity experience a plus) 

• Ability to work 9am-6pm eastern time. 

Skills and Knowledge: 

• Strong knowledge of HR principles, federal and state employment laws, and best practices. 

• Excellent verbal and written communication skills, with the ability to influence and build trust at all organizational levels. 

• Advanced proficiency in HRIS systems and data analysis tools, with exceptional organizational skills and attention to detail. 

•  proficiency in payroll processing. 

• Advanced proficiency in workforce planning. 

• Advanced proficiency in People Analytics. 

• Intermediate proficiency with new hire onboarding. 

• Intermediate proficiency with employee benefits. 

Attributes: 

• Proactive, adaptable, and solutions-oriented mindset. 

• Strong interpersonal skills, demonstrating tact, integrity, personal accountability, engagement, diplomacy, and the ability to handle sensitive situations with discretion. 

• Passionate about fostering a culture of engagement and excellence. 

• Ability to prioritize and execute on competing priorities in an agile environment.

Benefits

What We Offer: 

• Opportunity to work on cutting-edge cloud-based healthcare solutions. 

• Work from your home with a one-time home office stipend. 

• Excellent benefits package that includes health, vision, and dental coverage for you, your spouse, and dependents. 

• Additional benefits, including a monthly wellness stipend and internet stipend, 401K with a match (immediately vested), employee assistance program, disability insurance, and parental leave. 

• 15 days to unlimited PTO based on years of service, plus 9 additional holidays. 

• An opportunity to be part of a team committed to improving healthcare access and affordability through innovative technology solutions. 

Join Softheon, and together, we'll shape the future of healthcare in America. 

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare affordable, accessible, and abundant for all. 

Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.