Home Care Coordinator

Eminence Home Care is looking for talented Home Care Coordinator to join our amazing team!

Eminence Home Care is seeking a Home Care Coordinator in our Glenside, PA location. As a home care scheduling coordinator, you will coordinate and manage appointments, ensuring that clients' needs and caregivers' availabilities align. You will handle scheduling conflicts, emergencies, and last-minute changes, maintaining clear communication with clients and caregivers. Additionally, you will document scheduling activities, ensure compliance with company policies, and support the delivery of high-quality care.

Responsibilities

• Coordinate and manage client care services, ensuring the delivery of high-quality and personalized care
• Oversee the onboarding and orientation process for new hires
• Manage and maintain employee records, ensuring compliance with HR-related laws and regulations
• Coordinate and schedule care staff based on client needs and staff availability
• Monitor and manage caregiver's timecards, ensuring accurate and timely submission
• Assess client needs and develop personalized care plans
• Schedule and assign caregivers based on client needs and caregiver availability
• Provide support and guidance to caregivers and clients, addressing any concerns or issues that arise
• Monitor and evaluate the quality of care provided, making necessary adjustments as needed
• Maintain accurate and up-to-date client records and documentation
• Support both HR and Placement services!

Requirements

• Minimum of 2 years of experience in HR and scheduling, preferably in the home health care industry
• Excellent organizational and time management skills
• Strong communication and interpersonal skills, with the ability to build rapport with clients and caregivers
• Ability to work collaboratively as part of a team
• Experience with scheduling software or systems
• Exceptional organizational and time management skills
• Ability to handle sensitive and confidential information with discretion

Benefits

• Health, Vision, Dental Benefits
• CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling
• Teladoc- 24/7 Doctor Support (phone or video)
• Voluntary Life Inurance
• Critical Illness, Group Hospital Indemnity, Accident Insurance
• LegalShield
• IDShield
• Pet Insurance
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Employee Assistance Program/Health Concierge Services

About Us:

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.

Eminence Home Care, an affiliate of  Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.

Why Work for Us?

At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!

At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.