General Manager (Retail & Training)

Our client, a customer service orientated company, is currently seeking a General Manager with expertise in the retail and/ or training industry. As the General Manager, you will be responsible for overseeing the overall operations and performance of the business. This is a key leadership position that requires a strategic mindset, strong business acumen, and the ability to drive sales and profitability.

Responsibilities:

• Develop and implement strategies to drive sales and increase market share.
• Manage and mentor store employees.
• Ensure that all operations are efficient and aligned with company standards.
• Monitor and analyze sales data, market trends, and competitor activities.
• Work closely with the training department to develop and implement training programs for staff.
• Collaborate with other departments such as marketing, merchandising, and operations to ensure seamless business operations.
• Establish and maintain strong relationships with key clients and stakeholders.
• Oversee inventory management and ensure optimal stock levels in stores.
• Prepare and present reports on sales performance, trends, and forecasts.
• Stay updated on industry developments and apply best practices to drive business growth.

Location: Pittsburgh, PA

Requirements

• Minimum of 8 years of experience in management in a B2C environment.
• Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.
• Proven track record of driving sales and achieving business targets.
• Strong leadership skills and the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• In-depth knowledge of operations and industry trends.
• Ability to analyze data and make data-driven decisions.
• Experience in training and development is highly preferred.
• Proficient in using management software and systems.
• Ability to work in a fast-paced and dynamic environment.
• Willingness to travel as required.

If you meet the above requirements and are ready to take on this challenging role, we look forward to receiving your application. Please submit your resume and a cover letter outlining your qualifications and relevant experience.

Benefits

• Salary Range: 70K - 75K PA
• Bonus and commission
• 401K and Health Insurance

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