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Director of Business Intelligence

J.W. Pepper & Son, Inc.

Exton, pennsylvania

Job Details



Full Job Description

J.W. Pepper was founded in 1876 and is the world’s largest retailer of sheet music, with a particular focus on the K12 education market, offering over 1.2 million products on our website from over 1,000 suppliers. The company is headquartered in Exton, PA with large distribution facilities in Atlanta, GA, and Salt Lake City, UT.

Our Mission

Pepper primarily serves people who direct music programs in schools, churches and community groups and it is our goal to thrill them with our service throughout their career. Our regional sales activities must be of value to our customers, matching the enormous passion the customers have for bringing music to their communities.

**This position is not remote, it is in-house at our Corporate Headquarters in Exton, PA. We are not able to provide any sponsorships.**


We are looking for a Director of Business Intelligence to join our data analytics team and lead the development and implementation of data-driven solutions for our business. You will be responsible for managing a team of BI analysts, overseeing the design and maintenance of data warehouses and dashboards, and ensuring the quality and accuracy of data reports and insights. You will also collaborate with various stakeholders across the organization to understand their data needs and provide strategic recommendations based on data analysis.

  • Manage a team of BI analysts, providing guidance, feedback, and coaching
  • Design and develop data warehouses, ETL processes, and data models using best practices and industry standards  
  • Create and maintain interactive dashboards and reports using Tableau and other BI tools
  • Ensure the reliability, security, and accessibility of data and BI solutions
  • Perform data quality checks and data validation to ensure data accuracy and integrity
  • Analyze data and provide actionable insights and recommendations to support business decision making
  • Communicate complex data findings and solutions to various audiences in a clear and concise manner
  • Stay updated on the latest trends and developments in BI and data analytics


  • **This position is not remote, it is in-house at our Corporate Headquarters in Exton, PA. We are not able to provide any sponsorships.**
  • Bachelor's degree in Computer Science, Information Systems, Business Analytics, or related field
  • At least 3 years of experience in BI, data analytics, or data engineering
  • At least 2 years of experience in managing a BI team or leading BI projects
  • Proficient in Tableau and other BI tools, such as Power BI, SSRS
  • Strong knowledge of SQL and data warehouse technologies, such as SQL Server, Azure SQL, Big Query, Synapse
  • Excellent analytical, problem-solving, and communication skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Attention to detail and quality orientation


  • Medical / Dental / Vision Benefits available
  • Paid holidays and vacation following company schedule.
  • 401K during enrollment period


J.W. Pepper & Son provides equal employment opportunity for everyone regardless of age, sex, color, race, creed, sexual orientation, national origin, religious persuasion, marital status, veteran status, disability that does not prohibit the performance of essential job functions with or without reasonable accommodation, or other classifications protected
by applicable federal, state or local law.

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