Coordinator of Client and Caregiver Services

Eminence Home Care is looking for a talented Coordinator of Client and Caregiver Services to join our team!

We are looking for a highly organized, personable, and detail-oriented individual to join our team as a Coordinator of Client & Caregiver Services. This role is crucial in ensuring the seamless delivery of home care services across five counties: Philadelphia, Delaware, Bucks, Chester, and Montgomery. The ideal candidate will have excellent communication skills, enjoy working with people, and be capable of handling multiple tasks efficiently. The role involves a mix of in-field client visits and in-office responsibilities, including HR functions.

Location: Philadelphia, Delaware, Bucks, Chester, and Montgomery Counties

Salary: $45,000 - $55,000 annually + Mileage Reimbursement & Tolls

Schedule: Full-Time, Monday to Friday, 8:30 AM - 5:00 PM (In-office & In-field)

You will:

Field Responsibilities:

• Conduct initial and bi-annual client assessments to ensure proper care plans are in place.
• Travel to client homes across the five designated counties.
• Address client needs, ensuring high satisfaction and service standards.
• Maintain accurate documentation and ensure compliance with state regulations.

HR Responsibilities:

• Conduct in-person caregiver interviews and manage the onboarding process.
• Facilitate weekly caregiver orientations to ensure consistent staffing levels.
• Handle payroll submissions and promptly resolve any payroll-related issues.
• Guide caregivers through onboarding by:
• Verifying employment eligibility (I-9 documentation).
• Running background checks.
• Scheduling TB tests for caregivers.

You will have:

• High school diploma or equivalent required.
• Minimum of 2 years’ experience in home care, including conducting patient visits or reassessments.
• Strong interpersonal and communication skills.
• Attention to detail and ability to multitask effectively.
• Problem-solving abilities and proactive approach to resolving issues.
• Proficiency with Microsoft Office and basic software applications.

Other Requirements:

• Clean background check.
• Valid driver’s license and reliable transportation for client travel.
• Proof of auto insurance.
• Ability to work both in the field and office environments.

If you're passionate about delivering high-quality care, possess strong organizational skills, and thrive in a dynamic environment, we encourage you to apply!

Benefits

• Competitive salary based on experience.
• Mileage reimbursement and tolls for field visits.
• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid Time Off (PTO).
• Health, Vision, Dental Benefits
• Voluntary Life Insurance
• Critical Illness, Group Hospital Indemnity, Accident Insurance
• Pet Insurance
• Flexible Spending Account/Health Savings Account
• Commuter Benefits

About Us:

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.

Eminence Home Care, an affiliate of  Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.

Why Work for Us?

At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!

At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.